Program Manager CPA - Child Welfare & Case Services

Pathways Youth & Family Services Inc; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Pathways Youth & Family Services Inc in Dallas seeks a Program Manager to oversee case management activities, home development, and intake/discharge coordination for their assigned office. The role provides operational oversight and supervision to all CPA staff, ensuring service quality and documentation compliance.

The position collaborates with DFPS and other agencies, attends court hearings as needed, conducts regular staff meetings, and drives quality improvement through audits and training.

Qualifications

• Master's or bachelor’s degree with focus on family and individual function.
• Experience in child-care operations or conservatorship/foster care settings.
• Ability to conduct assessments, service planning or case management.

Responsibilities

• Oversight of case management and intake/discharge coordination.
• supervise assigned staff and ensure documentation compliance.
• Attend court hearings and lead staff meetings as needed.
• Coordinate with regulators and partner agencies.

Skills

Leadership

Communication

Documentation

Teamwork

Organizational skills

Problem-solving

GoToMeeting

Microsoft Word

Excel

PowerPoint

Education

Master's degree in social work or related field

Bachelor's degree in social work or related field

Nine graduate credit hours on family and individual function and interaction

Nine undergraduate credit hours on family and individual function and interaction

Tools

Microsoft Word

Excel

PowerPoint

GoToMeeting

Job description

Pathways Youth & Family Services Inc in Dallas seeks a Program Manager to oversee case management activities, home development, and intake/discharge coordination for their assigned office. The role provides operational oversight and supervision to all CPA staff, ensuring service quality and documentation compliance.

The position collaborates with DFPS and other agencies, attends court hearings as needed, conducts regular staff meetings, and drives quality improvement through audits and training.