Program Manager (CNMI SSG Fox)

Westcare; Susupe (Northern Mariana Islands); On-site; USD 70,000 - 100,000; Full time

Job summary

WestCare Saipan seeks a Program Manager for the SSG Fox Suicide Prevention Grant Program, overseeing operations serving Veterans and eligible Service Members across CNMI. You will supervise staff, ensure grant compliance, monitor outcomes, and lead collaborations with community partners to deliver trauma-informed, high-quality services.

The role requires a Bachelor’s degree or equivalent, 3+ years of experience in program management, and experience with federally funded grants or veterans

Qualifications

• Bachelor’s degree in a related field and equivalent experience required.
• Minimum three years of program management or related human services experience.
• Supervisory experience preferred.
• Experience with federally funded grants or contracts preferred.
• Experience with Veterans, military families, or behavioral health populations preferred.

Responsibilities

• Manage day-to-day program operations and service delivery.
• Supervise, train, and evaluate program staff.
• Ensure compliance with grant requirements, policies, and procedures.
• Monitor program performance, participant outcomes, data collection, and grant deliverables.
• Facilitate case reviews and support quality service delivery.
• Oversee workshops, educational programming, and group activities for Veterans and Service Members.
• Develop and maintain partnerships with community agencies and providers.
• Coordinate outreach and community engagement activities.
• Prepare reports and maintain program records.
• Assist with budget monitoring and resource management.
• Represent the program at meetings, trainings, and events.
• Travel throughout CNMI as required.

Skills

Leadership

Staff supervision

Data analysis

Grant compliance

Communication

Project management

Trauma-informed

Education

Bachelor’s degree in related field

Equivalent combination considered

Tools

Microsoft Office

Electronic data systems

Job description

Position DescriptionTitle: Program Manager (SSG Fox)Location: Saipan, CNMIFLSA Status: ExemptOSHA Exposure Category: IIReports To: Project DirectorSupervises: Case Manager, Peer Support Specialist, Program Assistant, and Research AssistantPosition Summary:The Program Manager oversees the daily operations of the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SSG Fox SPGP) serving Veterans and eligible Service Members throughout the Commonwealth of the Northern Mariana Islands. The position is responsible for staff supervision, program implementation, community partnerships, performance monitoring, and compliance with grant and organizational requirements. The Program Manager works closely with the Project Director to ensure the delivery of high-quality, Veteran-centered, trauma-informed services that promote well-being and reduce suicide risk.Essential Job Functions:Manage day-to-day program operations and service delivery.Supervise, train, and evaluate program staff.Ensure compliance with grant requirements, policies, and procedures.Monitor program performance, participant outcomes, data collection, and grant deliverables.Facilitate case reviews and support quality service delivery.Oversee the implementation and quality delivery of evidence-based and promising practice workshops, educational programming, and group activities designed to promote wellness, strengthen protective factors, and reduce suicide risk among Veterans and eligible Service Members.Develop and maintain partnerships with community agencies, healthcare providers, Veteran-serving organizations, and other stakeholders.Coordinate outreach and community engagement activities.Prepare reports and maintain required program records.Assist with budget monitoring and resource management.Represent the program at meetings, trainings, and community events.Travel throughout CNMI, including Tinian and Rota, as required.Perform other duties as assigned.Essential Qualifications:Education:Bachelor's degree in Social Work, Psychology, Counseling, Human Services, Public Health, Criminal Justice, or a related field preferred.An equivalent combination of education, training, military service, and relevant work experience will be considered.Experience and Competencies:Minimum three (3) years of experience in program management, social services, behavioral health, Veteran services, housing, prevention, or other human services programs.Supervisory experience preferred.Experience managing federally funded grants or contracts preferred.Experience working with Veterans, military families, or behavioral health populations preferred.Demonstrated ability to lead, supervise, and develop staff.Strong organizational, planning, and project management skills, with the ability to manage multiple priorities and meet deadlines.Ability to collect, analyze, and report program data and outcomes.Ability to develop and maintain effective working relationships with participants, staff, community partners, funding agencies, and other stakeholders.Knowledge of community resources, service systems, and referral networks.Knowledge of trauma-informed, culturally responsive, and strengths-based service approaches.Ability to exercise sound judgment, maintain confidentiality, and handle sensitive situations professionally.Strong verbal, written, and interpersonal communication skills.Proficiency in Microsoft Office and electronic data management systems.Valid driver's license, reliable transportation, and ability to meet organizational driving requirements.Ability to work independe