Program Manager C2C requirements immediate required

Tech Mirrors; San Jose (CA); Sur place; USD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Tech Mirrors is seeking a Program Manager / Project Lead for Quote to Cash (Q2C) transformation based in San Jose, CA with hybrid work arrangement (3 days onsite). You will own delivery planning for pricing/CPQ, order management, billing, revenue recognition, and collections, guiding cross-functional teams and governance.

Qualifications

• 8+ years in program management or project leadership roles.
• 5+ years in Quote to Cash transformations or related finance transformations.
• Experience leading complex, multi-stakeholder programs.
• Bachelor’s degree in Business Administration, Operations Management, or related field.

Responsabilités

• Own Q2C transformation planning, scope, deliverables, timelines, and success criteria.
• Define outcomes such as quote cycle time, billing accuracy, and DSO.
• Drive cross-functional execution across Sales Ops, Deal Desk, Legal, Revenue Accounting, Treasury, and IT.
• Maintain governance frameworks, controls, accountability, and program delivery standards.
• Influence senior stakeholders and communicate priorities, risks, and trade-offs.

Connaissances

Program Management

Q2C (Quote to Cash)

Finance Transformation

Cross-functional Leadership

Executive Communication

Stakeholder Management

Problem Solving

Data to Insights

Vendor Management

Billing & Revenue Recognition

Contract Management

Formation

Bachelor's degree in Business Administration/Operations

Outils

Salesforce

Zuora

SAP

Description du poste

Role: Program Manager / Project Lead Quote to Cash (Q2C)

Location:San Jose, CA — Hybrid, 3 Days Onsite

12+ Months

Job Description:

The Q2C Program Manager will own delivery planning and design for a Quote to Cash transformation initiative spanning pricing/CPQ, order management, billing, revenue recognition, and collections. The role will drive cross-functional program execution, ensure accountability across business and technology teams, and support established Q2C governance frameworks and controls.

The position requires a strong transformation leader who can influence senior stakeholders across Sales Operations, Deal Desk, Legal, Revenue Accounting, Treasury, and IT. The candidate will also support resource and budget management, oversee third-party vendors and system integrators, develop Q2C best practices, and help design the future-state Quote to Cash operating model for Finance.

Key responsibilities include:

• Own Q2C transformation planning and design, including scope, deliverables, timelines, and success criteria.
• Define and measure outcomes such as quote cycle time, billing accuracy, and Days Sales Outstanding (DSO).
• Drive cross-functional execution across Sales Operations, Deal Desk, Legal, Revenue Accounting, Treasury, and IT.
• Maintain Q2C governance frameworks, controls, accountability, and program delivery standards.
• Influence senior business and technology stakeholders outside the direct reporting structure.
• Act as a strategic thought partner to senior executives and communicate Q2C priorities, risks, and trade-offs.
• Support program resource planning, budget management, and resource allocation.
• Manage third-party vendors and system integrator partners supporting CPQ, billing, and revenue recognition enhancements.
• Develop and codify Q2C process patterns, frameworks, and best practices.
• Support organizational learning and capability building across quoting, contracting, billing, and cash application.
• Help design the future-state Quote to Cash operating model for Finance and cross-functional stakeholders.
• Lead complex transformation initiatives from problem definition through implementation with accountability for business outcomes.

Required Skills:

• Program Management: 8+ years
• Quote to Cash (Q2C): 5+ years
• Finance Transformation: 5+ years
• Program/Portfolio Management or Project Lead experience.
• Experience leading complex, multi-stakeholder transformation programs.
• Strong cross-functional leadership and stakeholder management skills.
• Ability to influence and lead without direct authority.
• Strong executive communication, storytelling, and presentation skills.
• Strong analytical and problem-solving capabilities.
• Experience translating data into actionable business insights.
• Enterprise-scale Quote to Cash systems and processes.
• CPQ / pricing experience.
• Contract management experience.
• Billing and revenue recognition experience, including ASC 606.
• Collections / cash application experience.
• Experience with platforms such as Salesforce, SAP, Zuora, or equivalent.
• Vendor and system integrator management experience.
• Experience in enterprise SaaS, technology, finance transformation, or digital transformation environments preferred.
• Bachelor’s degree in Business Administration, Operations Management, or related field, or equivalent professional experience.