Program Manager With Quote To Cash & Finance M&a Integration

Tata Consultancy Services; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary Incentive

Medical Coverage

Parental Leave

401K Plan

Training Reimbursement

Job summary

Tata Consultancy Services Limited in San Jose, CA seeks an experienced contract Program Manager to lead the QTC and Finance M&A integration workstream. You will own governance, roadmaps, and cross-functional delivery across CRM and SAP ERP landscapes, coordinating with Sales, Finance, IT, and Engineering to ensure a minimal-disruption transition.

Key responsibilities include creating timelines, managing governance artifacts, data migration, and UAT readiness, while ensuring ASC 606/IFRS 15

Qualifications

• Experience delivering complex, multi-functional technology programs incl. ERP and M&A integration.
• Proven experience with CRM platforms (Salesforce, Microsoft Dynamics, or similar) and SAP ERP, esp. S/4HANA.
• Strong knowledge of end-to-end Quote to Cash processes and ASC 606/IFRS 15.
• Experience leading cross-functional teams and data migration for master data.
• Proficient in program governance tools and Jira/Azure/Visio-style tools.
• Experience with Agile/Waterfall/hybrid delivery models.
• Excellent stakeholder management and communication skills.
• Bachelor's degree in Business/Finance/IS; MBA a plus.

Responsibilities

• Build and maintain the end-to-end program timeline for the QTC and Finance M&A integration workstream.
• Partner with PMO and stakeholders to translate vision into a structured plan with milestones.
• Engage with SAP FI/CO, SD and CRM teams to estimate effort and delivery feasibility.
• Establish and run program governance including RAID logs and Steering Committee.
• Coordinate data migration, integration, and cutover planning across master data workstreams.
• Manage cross-workstream dependency map and resolve conflicts and gaps.
• Drive execution by tracking progress, managing scope, and budget trade-offs.
• Own program-level stakeholder communication to the PMO.
• Coordinate UAT scheduling, cutover go-live planning, and hypercare support.
• Support change management and training for acquired employees and internal teams.
• Ensure ASC 606/IFRS 15, tax, and audit requirements reflected in the plan.

Skills

Program management

ERP integration

M&A integration

CRM/SAP

Stakeholder mgmt

Governance

Agile/Hybrid

Education

Bachelor's in Business/IS

MBA

Tools

JIRA

Azure DevOps

Aha!

Visio

Lucidchart

SharePoint

Job description

Program Manager - QTC & Finance M&A Integration

Role Overview

We are seeking an experienced contract Program Manager to lead program governance, execution, and delivery for the Quote to Cash (QTC) and Finance workstream of a strategic Mergers & Acquisitions (M&A) integration initiative. This role contributes to the end-to-end program plan, cross-functional coordination, and execution discipline required to integrate an acquired company's business processes and systems into the existing CRM and SAP ERP platform landscape.

You will partner closely with the QTC & Finance Product Manager, Sales Operations, Finance, IT, Engineering, and the acquired company's stakeholders to build the program roadmap, manage governance and reporting, drive risk and dependency management, and ensure a seamless, compliant, and minimally disruptive transition onto the platform. This is an execution and delivery leadership role that complements the Product Manager's ownership of requirements, scope, and functional design.

Key Responsibilities

• Build and maintain the end-to-end program timeline for the QTC and Finance M&A integration workstream, from discovery through go-live, hypercare, and decommissioning of transition state.
• Partner with BPO/PMO leadership, the Product Manager, Engineering, and business stakeholders to translate the vision, scope, and gap analysis for QTC and Finance integration into a structured program plan with clear milestones and deliverables.
• Engage with SAP FI/CO, SD, and CRM (Microsoft Dynamics) functional and technical teams to estimate level of effort, sequencing, and feasibility of delivery for quoting, pricing, order booking, invoicing, revenue recognition, collections, and financial close workstreams.
• Establish and run program governance, including meeting cadence and artifacts such as Scrum of Scrums, Steering Committee/Operating Committee, RAID logs, Wiki/SharePoint repositories, and integrated project schedules tailored to the M&A integration timeline.
• Coordinate data migration, integration, and cutover planning across customer, contract, pricing, product, and financial master data workstreams, ensuring alignment with dual-run/parallel processing and business continuity requirements.
• Manage the cross-workstream dependency map across Order Management, Billing, Tax, and other M&A integration workstreams, proactively identifying and resolving conflicts, blockers, and resourcing gaps.
• Drive execution and monitoring by tracking progress against the plan, managing scope, schedule, and budget trade-offs, escalating risks and issues, and ensuring timely decision-making by sponsors and cross-functional leads.
• Own program-level stakeholder communication and status reporting to the M&A Integration PMO.
• Coordinate UAT scheduling and readiness, cutover/go-live planning, release communications, hypercare support, and post-go-live stabilization before disbanding the program team.
• Support change management and training logistics to prepare acquired company employees and internal teams for the new platform and processes.
• Ensure statutory, tax, revenue recognition (ASC 606/IFRS 15), and audit requirements are reflected in the program plan and tracked to closure in partnership with Finance and Controllership.

Required Qualifications

• Demonstrated experience delivering complex, multi-functional technology programs, ideally with exposure to Finance/ERP platforms and M&A integration, carve-out, or platform consolidation projects.
• Proven experience managing programs involving CRM platforms (Salesforce, Microsoft Dynamics, or similar) and SAP ERP, particularly SAP SD (Sales & Distribution) and SAP FI/CO (Finance & Controlling). SAP S/4HANA experience preferred.
• Solid working knowledge of end-to-end Quote to Cash processes, including pricing/CPQ, contract management, order booking, billing/invoicing, revenue recognition, collections, cash application, and core finance and accounting principles such as ASC 606/IFRS 15, tax, and statutory reporting.
• Experience managing multidisciplinary teams of business and technical resources and coordinating data migration and system cutover planning for customer, product, pricing, and financial master data.
• Strong command of program governance tools and practices, including RAID logs, integrated schedules, steering committee reporting, backlog and dependency tracking tools (JIRA, Azure DevOps, Aha!, or similar), and process mapping tools (Visio, Lucidchart).
• Experience with Agile/Scrum, Waterfall, and hybrid delivery models typical of large enterprise integration programs, and the ability to apply the appropriate methodology based on program needs.
• Exceptional stakeholder management, executive presence, and verbal and written communication skills, with the ability to influence across Sales, Finance, IT, Engineering, and executive leadership.
• Resourceful, self-motivated, and able to operate effectively and autonomously in ambiguous, time-sensitive environments while recognizing and escalating critical issues quickly.
• Bachelor's degree in Business, Finance, Information Systems, or a related field required; MBA is a plus.

Preferred Qualifications

• Prior experience integrating an acquired company's CRM/ERP environment into a parent company's platform ecosystem.
• Familiarity with SAP S/4HANA, SAP CPQ, SAP Hybris Billing, and SAP Finance/Treasury.
• Experience supporting multi-entity, multi-currency, and multi-country finance operations.
• PMP, PgMP, PMI-ACP, CSM, or equivalent Program Management certification.
• Prior consulting experience with M&A integrations, divestitures, or enterprise CRM/ERP transformation programs.

What Success Looks Like in This Role

The QTC and Finance program plan is executed on schedule, with clear governance, risk visibility, and cross-workstream alignment throughout the M&A integration lifecycle.

Minimal business disruption during cutover, supported by clean data migration, validated financial reporting, and a well-managed hypercare period.

Strong cross-functional alignment and communication between Sales, Finance, IT, the Product Manager, and the acquired company's teams.

Transparent and well-maintained program artifacts, including RAID logs, project schedules, and status reporting, enabling timely decisions by sponsors and leadership.

Salary Range: $120,000 - $180,000 a year

#LI-CM2

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

San Jose, CA

Function

TECHNOLOGY

Role

Senior Engineer

ID

434499

Skills

Program Management

Salary Range

$120,000 - $180,000