Program Manager - AI Transformation - Program & Project Management - Analysts

MassGenics, Inc.; Northern (KY); Hybrid; USD 83,000 - 90,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA/FSA

Life Insurance

Pet Insurance

Short/Long-term Disability

Sick time & paid leaves

Employee Assistance Program (EAP)

Job summary

Innova Solutions is actively hiring a Program Manager - AI Transformation for contract work across Charlotte, NC; Chandler, AZ; and Des Moines, IA. The role focuses on leading AI-driven initiatives within Unsecured Lending Operations, translating strategic priorities into actionable plans, and ensuring on-time delivery while coordinating across multiple business units.

The ideal candidate will have experience in complex, regulated financial services environments, strong MS Office proficiency,

Qualifications

• Experience leading complex business execution, program management, transformation, or operational delivery initiatives.
• Experience in large, complex, highly regulated organizations, preferably within financial services.
• Strong proficiency with MS PowerPoint, Excel, Word, Teams, and enterprise project management tools.
• Experience supporting AI, automation, digital transformation, process improvement, or technology implementation initiatives.

Responsibilities

• Lead the business execution and operational implementation of AI-driven initiatives across Unsecured Lending Operations (ULO).
• Translate strategic AI priorities into structured work plans, milestones, deliverables, ownership models, and target timelines.
• Drive day-to-day execution across multiple initiatives, pilots, transformation programs, and operational readiness activities.
• Maintain integrated project plans, action logs, risk registers, issue trackers, dependency maps, and governance artifacts.
• Coordinate activities across Operations, Product, Technology, Risk, Compliance, Finance, Change Management, and other business partners.
• Facilitate working sessions, document key decisions, monitor action items, and ensure timely execution of commitments.
• Identify execution risks, resource constraints, delivery gaps, and competing priorities before they impact business outcomes.
• Provide clear escalation paths, impact assessments, mitigation plans, and executive recommendations.
• Coordinate business requirements, user testing, implementation readiness, training dependencies, communication plans, and operational transition activities.
• Develop executive-level presentations, status reports, dashboards, and decision-ready materials highlighting progress, risks, dependencies, and next steps.
• Establish scalable governance frameworks, reporting standards, execution routines, and best practices for future AI initiatives.

Skills

Program management

Regulated finance

MS Office suite

AI transformation experience

Pilot coordination

Cross-functional collaboration

Financial services domain

Tools

Microsoft Office

Enterprise PM tools

Job description

Job Description

A client of Innova Solutions is immediately hiring for a Program Manager - AI Transformation

Position Type: Contract

Duration: 12+ Months (Strong possibility of extension and potential conversion)

Location: Charlotte, NC | Chandler, AZ | Des Moines, IA (Hybrid 3 days onsite /2 days remote)

Responsibilities

• Lead the business execution and operational implementation of AI-driven initiatives across Unsecured Lending Operations (ULO).
• Translate strategic AI priorities into structured work plans, milestones, deliverables, ownership models, and target timelines.
• Drive day-to-day execution across multiple initiatives, pilots, transformation programs, and operational readiness activities.
• Maintain integrated project plans, action logs, risk registers, issue trackers, dependency maps, and governance artifacts.
• Coordinate activities across Operations, Product, Technology, Risk, Compliance, Finance, Change Management, and other business partners.
• Facilitate working sessions, document key decisions, monitor action items, and ensure timely execution of commitments.
• Identify execution risks, resource constraints, delivery gaps, and competing priorities before they impact business outcomes.
• Provide clear escalation paths, impact assessments, mitigation plans, and executive recommendations.
• Coordinate business requirements, user testing, implementation readiness, training dependencies, communication plans, and operational transition activities.
• Develop executive-level presentations, status reports, dashboards, and decision-ready materials highlighting progress, risks, dependencies, and next steps.
• Establish scalable governance frameworks, reporting standards, execution routines, and best practices for future AI initiatives.

Qualifications

• Experience leading complex business execution, program management, transformation, or operational delivery initiatives.
• Experience working in large, complex, highly regulated organizations, preferably within financial services.
• Strong proficiency with Microsoft PowerPoint, Excel, Word, Teams, and enterprise project management tools.
• Experience supporting AI, automation, digital transformation, process improvement, or technology implementation initiatives.
• Experience coordinating pilots, proof-of-concepts, testing activities, implementation readiness, deployment planning, and post-launch transitions.
• Experience partnering with Operations, Product, Technology, Risk, Compliance, Finance, and Change Management teams.
• Financial Services, Consumer Lending, Servicing, Collections, Contact Center, or Operations domain experience is highly preferred.

Pay Range: $60 -$65 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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