Program Manager 2- Finance Data Analytics, Insights & AI

Nordstrom, Inc.; Seattle (WA); Hybrid; USD 94,000 - 155,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a Program Manager within Nordstrom Finance to lead end-to-end programs modernizing finance with AI and automation. You will drive adoption of AI tools, coordinate with Finance, Product, and Engineering, and manage change across teams.

You will build timelines, manage dependencies, and keep partners aligned on shipping plans. The role requires strong communication, data literacy, and program governance in a hybrid Seattle office.

Qualifications

• Bachelor's degree or equivalent job experience is required.
• 4+ years of experience in program or project management, operations, analytics, or related fields.
• Hands-on experience with AI tools, including AI agents, skills, and connectors, and knowledge of AI best practices.
• Experience with change management or adoption work.
• Program management organization skills, with working experience in Confluence and Jira.
• Ability to read and interpret data in Excel and SQL.

Responsibilities

• Manage programs and workstreams end-to-end, including Looker migration and finance AI/automation initiatives.
• Drive adoption of AI agents, skills, and connectors across Finance, and share best practices with analyst teams.
• Identify where AI and automation can remove manual work and partner with analysts and engineers to scope, pilot, and roll out solutions.
• Lead change management for new tools and processes, including communications, training, and adoption tracking.
• Build executive-level status updates and risk mitigations in PowerPoint.
• Run program cadences and track work in Confluence and Jira.

Skills

PowerPoint

Executive communication

Confluence

Jira

Excel

SQL

Change management

Program management

AI tools

Education

Bachelor's degree

MBA / Master’s degree (plus)

Tools

Looker

Job description

Job Description

As retail continues to evolve and challenges become increasingly complex and cross functional, Nordstrom Finance is changing its way of working and AI is a big part of that. The Data Analytics, Insights & AI team is building the capabilities, reporting, and ways of working that move Finance from reactive requests to strategic insight. You'll join the Program Management pillar and help drive that work across Finance, Product, and Engineering. This position reports to the Senior Manager, Program Management.

You will own programs and workstreams end-to-end, with a focus on helping Finance teams adopt AI and automation in their everyday work. You'll build timelines, track dependencies, manage change, and keep partners aligned on what's shipping and when.

This role is Hybrid and requires you to be in office 4 days per week in downtown Seattle, WA.

A Day in the Life:

• Manage programs and workstreams from intake through delivery, including the Looker migration and finance AI and automation initiatives.
• Drive adoption of AI agents, skills, and connectors across Finance, and share best practices with analyst teams.
• Identify where AI and automation can remove manual work, and partner with analysts and engineers to scope, pilot, and roll out solutions.
• Use AI tools in your own program work and share what works with the team.
• Lead change management for new tools and processes, including communications, training, and adoption tracking.
• Build clear, executive-level PowerPoint presentations on status, risks, and recommendations.
• Run program cadences and track work in Confluence and Jira.
• Keep Finance, Product, and Engineering partners aligned and escal... blockers early.

You Own This If You Have:

• Bachelor's degree or equivalent job experience is required. MBA, relevant master's degree, or equivalent job experience a plus.
• 4+ years of experience in program or project management, operations, analytics, or related fields.
• Hands-on experience with AI tools, including AI agents, skills, and connectors, and knowledge of AI best practices.
• Experience with change management or adoption work.
• Strong PowerPoint and executive communication skills.
• Program management organization skills, with working experience in Confluence and Jira.
• Ability to read and interpret data in Excel and SQL.
• Financial literacy and comfort working with finance partners.
• Ability to manage multiple priorities and comfort with ambiguity.
• Finance, data, or retail experience a plus.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$93,500.00 - $155,000.00 Annual

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.