Sr. Program Manager - Finance Data Analytics, Insights & AI

Nordstrom Inc; Seattle (WA); Hybrid; USD 111,000 - 183,000; Full time

Benefits offered by this job

Medical/Vision, Dental

401k

Paid Time Away

Merchandise Discount

EAP Resources

Job summary

Nordstrom Inc. invites a seasoned Program Manager to lead data analytics, insights and AI initiatives across Finance, Product, and Engineering in a hybrid Seattle setting.

You will drive AI adoption, manage governance, and coach teams to deliver strategic finance insights with executive-level communication and tools such as Looker and Jira.

Qualifications

• Bachelor's degree or equivalent; MBA or master’s degree a plus.
• Hands-on experience using AI tools and leading cross-functional programs.
• Proven change management at the organizational level.

Responsibilities

• Lead multi-team programs end-to-end across Finance, Product, and Engineering.
• Drive AI adoption in Finance workflows and readiness.
• Set up governance, prioritization, and escalation in 3-in-the-Box framework.

Skills

AI tools

Executive communication

Stakeholder management

Program management

Cross-functional collaboration

Education

Bachelor's degree or equivalent

MBA or master’s degree

Tools

Confluence

Jira

Excel

SQL

PowerPoint

Job description

Job Description As retail continues to evolve and challenges become increasingly complex and cross functional, Nordstrom Finance is changing its way of working and AI is a big part of that. The Data Analytics, Insights & AI team is building the capabilities, reporting, and ways of working that move Finance from reactive requests to strategic insight. You'll join the Program Management pillar and lead that work across Finance, Product, and Engineering. This position reports to the Senior Manager, Program Management. You will lead programs across Finance, Product, and Engineering and drive AI adoption in Finance workflows. You'll represent the team in cross-functional governance and influence partners to keep work on track. This role is Hybrid and requires you to be in office 4 days per week in downtown Seattle, WA. A Day in the Life: Lead multi-team programs end-to-end, including the Looker migration and finance AI readiness and adoption. Drive adoption of AI agents, skills, and connectors across Finance by modeling the behavior, identifying quick wins, and building intrinsic motivation to change, and share best practices. Find AI and automation opportunities, especially across functions, and drive them from scoping through rollout with Finance, Product, and Engineering partners. Use AI tools in your own program work and ability to teach others how. Represent the team in 3-in-the-Box governance with Product and Engineering, including prioritization and escalation. Lead organization-level change management for new tools and AI-enabled processes. Create executive-level PowerPoint presentations, drive cross-functional alignment, and influence senior leaders on trade-offs and resourcing. Build alignment and influence partners across Finance, Product, and Engineering, and resolve conflicts and elevate blockers early. Set up and run program management practices in Confluence and Jira. Coach and mentor program managers and analysts, including on AI practices.

You Own This If You Have:

• Bachelor's degree or equivalent job experience is required.
• MBA, relevant master’s degree, or equivalent job experience a plus.
• 8+ years of experience in program or project management, analytics, or related fields, including leading cross-functional programs.
• Hands-on experience using AI tools, including AI agents, skills, and connectors; expert-level preferred.
• Track record of delivering AI or automation initiatives, especially across functions, or leading teams to adopt them.
• Proven change management experience at the organization level.
• Strong PowerPoint and executive communication skills.
• Strong partner alignment and influence skills, with a track record of driving cross-functional alignment.
• Strong program management organization skills, with experience in Confluence and Jira.
• Experience establishing governance or operating rhythms across multiple teams.
• Ability to read and interpret data in Excel and SQL.
• Financial literacy and experience partnering with Finance leaders.
• Proven ability to manage and prioritize multiple competing programs at once, making clear trade-offs as demands shift.
• Comfort with ambiguity and a record of mentoring others.
• Finance, data, or retail experience a plus.

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $110,500.00 - $183,000.00 Annual

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

This position may be eligible for performance-based incentives/bonuses.

Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!