Sr. Program Manager - Enterprise Planning & Delivery

Brobston Group; Seattle (WA); Hybrid; USD 111,000 - 183,000; Full time

Benefits offered by this job

Performance-based incentives

Benefits including 401k and PTO

Job summary

Nordstrom is seeking an Enterprise Planning & Delivery Senior Program Manager to drive the most complex, enterprise-level programs end-to-end. You will translate strategy into executable operating plans, track progress, and manage interdependencies across the enterprise with senior leadership influence.

You will partner with executives, develop governance, and set KPIs while preserving clarity and accountability in a fast-paced, Ambiguity-tolerant environment.

Qualifications

• Bachelor's degree required; MBA or relevant Master's degree a plus.
• 6+ years of experience in program or project management or related fields with cross-functional leadership.
• Advanced proficiency in Excel and PowerPoint; experience with Confluence, SharePoint, Smartsheet.

Responsibilities

• Own and lead enterprise-level programs and projects from initiation through completion, with accountability for scope, timeline, risks, and measurable business outcomes.
• Connect enterprise strategy to operating plans and financial outcomes by assessing investments and prioritizing initiatives.
• Build and run operating planning processes, tools, and templates linking strategy, tactics, and plans.
• Identify, analyze, and resolve interdependencies and risks across programs and functions; escalate with recommendations as needed.
• Develop high-quality presentations and reports for senior/executive audiences; establish governance and KPIs.

Skills

Excel

PowerPoint

Confluence

SharePoint

Smartsheet

Analytical thinking

Executive communication

Cross-functional collaboration

Education

Bachelor's degree

MBA or relevant Master's degree

Tools

Confluence

SharePoint

Smartsheet

Job description

Job Description

Join our Enterprise Planning & Delivery (EP&D) team within Finance, where we partner with leaders across the company to drive annual and long‑range planning, enterprise prioritization, portfolio management, and delivery of Nordstrom's most important strategic initiatives. Our team serves as the connective tissue between strategy, operating plans, execution, and financial results, providing the structure, governance, insights, and accountability needed to turn priorities into outcomes.

What to expect in this role:

As an Enterprise Planning and Delivery Senior Program Manager, you will lead our most complex, enterprise‑level programs end‑to‑end, driving execution and delivering results in a fast‑paced, dynamic environment. You'll apply strong strategic and analytical skills to build the processes and tools that help senior leaders translate Nordstrom's strategy into executable operating plans (e.g., workstreams, owners, measurable goals), track progress against those plans, and identify and resolve interdependencies across the enterprise. You'll develop compelling presentations and recommendations that influence decision‑making at the highest levels. This role requires comfort with ambiguity, the ability to build strong cross‑functional relationships and influence without direct authority, and the confidence to communicate effectively with senior leaders. You'll also set program management standards and help develop the capabilities of others on the team.

This position reports directly to the Senior Manager, Enterprise Planning & Delivery.

This role is Hybrid and requires you to be in office in downtown Seattle, WA 4 days per week.

A day in the life:

• Own and lead enterprise‑level programs and projects from initiation through completion, accountable for scope, timeline, risks, and measurable business outcomes.
• Connect enterprise strategy, operating plans, and financial outcomes by assessing investment trade‑offs, prioritizing initiatives, measuring financial impact, and providing insights that inform resource allocation and business decisions.
• Build and run the operating planning processes, tools, and templates that connect strategic priorities, tactics, and operating plans, and track progress against them.
• Identify, analyze, and resolve interdependencies, risks, and trade‑offs across programs and functions in both the planning and implementation phases, escalating with clear recommendations when needed.
• Develop high‑quality presentations and reports, and present confidently to senior and executive audiences.
• Establish program governance, operating cadences, and KPIs that drive clarity, alignment, and accountability across stakeholders.
• Adapt quickly to changing priorities and navigate ambiguity with confidence, focusing on what matters most.

You Own This If You Have ...

• Bachelor's degree required; MBA or relevant Master's degree a plus.
• 6+ years of experience in program or project management, management consulting, corporate strategy, finance, or operations, with a demonstrated track record of leading complex, cross‑functional, enterprise‑level initiatives.
• Advanced proficiency in Excel (data analysis, modeling, pivot tables) and PowerPoint (executive‑level presentations), and experience with program management and collaboration tools (e.g., Confluence, SharePoint, Smartsheet).
• Strong analytical and problem‑solving skills, including model building and insight generation from a variety of data types and sources.
• Strong financial and business acumen, including experience interpreting financial performance, developing business cases, evaluating trade‑offs, and leveraging data‑driven insights to guide strategic investments, resource allocation, and operational decision‑making.
• Excellent written and verbal communication skills with proven executive presence and the ability to influence senior leaders.
• Demonstrated ability to build and maintain cross‑functional relationships and drive alignment across all levels of the organization without direct authority.
• Ability to work at a fast pace, manage multiple priorities simultaneously, and focus on the things that matter versus less important details.
• Comfort with ambiguity and change, and a proactive, results‑oriented mindset.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job‑related knowledge, skills, and experience.

$110,500.00 - $183,000.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com (http://www.nordstrom.com/).

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.