Sr. Program Manager - Finance Data Analytics, Insights & AI

Nordstrom, Inc.; Seattle (WA); Hybrid; USD 111,000 - 183,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k & Retirement

PTO & Holidays

Merchandise Discount

Job summary

Nordstrom, Inc. is seeking a senior Program Manager to lead multi-team initiatives across Finance, Product, and Engineering, driving AI adoption and governance. The role emphasizes cross-functional collaboration, executive communication, and organizational change management.

You will own end-to-end programs, influence senior leaders, and mentor peers. The position is hybrid, based in downtown Seattle, requiring in-office presence four days a week.

Qualifications

• Bachelor's degree or equivalent required; MBA or master’s degree a plus.
• 8+ years of program or project management experience, cross-functional leadership.
• Hands-on experience with AI tools including AI agents, skills, and connectors.
• Proven track record delivering AI/automation initiatives across functions.
• Change management at the organizational level.
• Strong PowerPoint and executive communication skills.
• Ability to read and interpret data in Excel and SQL.

Responsibilities

• Lead multi-team programs end-to-end, including AI readiness adoption.
• Drive AI adoption in Finance workflows and governance across Finance, Product, and Engineering.
• Develop executive-level presentations and secure senior leadership alignment.
• Set up and run program management practices in Confluence and Jira.
• Coach and mentor program managers and analysts on AI practices.

Skills

AI tools experience

PowerPoint & executive communication

Confluence & Jira

Excel & SQL data interpretation

Cross-functional collaboration

Finance/retail domain knowledge

Education

Bachelor's degree or equivalent

MBA or master's degree a plus

Tools

Looker

Jira

Confluence

Job description

Job Description

As retail continues to evolve and challenges become increasingly complex and cross functional, Nordstrom Finance is changing its way of working and AI is a big part of that. The Data Analytics, Insights & AI team is building the capabilities, reporting, and ways of working that move Finance from reactive requests to strategic insight. You'll join the Program Management pillar and lead that work across Finance, Product, and Engineering. This position reports to the Senior Manager, Program Management.

You will lead programs across Finance, Product, and Engineering and drive AI adoption in Finance workflows. You'll represent the team in cross-functional governance and influence partners to keep work on track.

**This role is Hybrid and requires you to be in office 4 days per week in downtown Seattle, WA.

A Day in the Life:

• Lead multi-team programs end-to-end, including the Looker migration and finance AI readiness and adoption.
• Drive adoption of AI agents, skills, and connectors across Finance by modeling the behavior, identifying quick wins, and building intrinsic motivation to change, and share best practices.
• Find AI and automation opportunities, especially across functions, and drive them from scoping through rollout with Finance, Product, and Engineering partners.
• Use AI tools in your own program work and ability to teach others how.
• Represent the team in 3-in-the-Box governance with Product and Engineering, including prioritization and escalation.
• Lead organization-level change management for new tools and AI-enabled processes.
• Create executive-level PowerPoint presentations, drive cross-functional alignment, and influence senior leaders on trade-offs and resourcing.
• Build alignment and influence partners across Finance, Product, and Engineering, and resolve conflicts and elevate blockers early.
• Set up and run program management practices in Confluence and Jira.
• Coach and mentor program managers and analysts, including on AI practices.

You Own This If You Have:

• Bachelor's degree or equivalent job experience is required. MBA, relevant master’s degree, or equivalent job experience a plus.
• 8+ years of experience in program or project management, analytics, or related fields, including leading cross-functional programs.
• Hands-on experience using AI tools, including AI agents, skills, and connectors; expert-level preferred.
• Track record of delivering AI or automation initiatives, especially across functions, or leading teams to adopt them.
• Proven change management experience at the organization level.
• Strong PowerPoint and executive communication skills.
• Strong partner alignment and influence skills, with a track record of driving cross-functional alignment.
• Strong program management organization skills, with experience in Confluence and Jira.
• Experience establishing governance or operating rhythms across multiple teams.
• Ability to read and interpret data in Excel and SQL.
• Financial literacy and experience partnering with Finance leaders.
• Proven ability to manage and prioritize multiple competing programs at once, making clear trade-offs as demands shift.
• Comfort with ambiguity and a record of mentoring others.
• Finance, data, or retail experience a plus.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$110,500.00 - $183,000.00 Annual

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

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