PROGRAM DIRECTOR

Resources For Human Development; Philadelphia (Philadelphia County); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

DailyPay

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Company-Paid Training

Executive and Clinical Leadership

Professional development opportunities

Ongoing education and training

Advancement opportunities

Collaboration with leaders

Residential program management

Recovery-focused services

Support for homelessness

Mentor and develop professionals

Community impact

Mission-driven organization

Job summary

Resources for Human Development (RHD) is seeking a Program Director to lead a residential substance use treatment program in Philadelphia, PA, serving chronically homeless couples seeking recovery.

The role provides clinical leadership, operational oversight, and oversight of Detoxification Services and ASAM 3.5 Residential Treatment, with a commitment to person-centered, trauma-informed care.

Qualifications

• Master's Degree in Counseling, Psychology, Social Work, or a related human services field.
• Minimum of two years of experience in a human services agency, preferably within a substance use treatment setting.
• Experience supervising staff, direct service delivery, and program planning.
• Knowledge of substance use treatment regulations and best practices.
• Working knowledge of ASAM Criteria and Level 3.5 Residential Treatment standards.
• Experience supporting recovery-oriented and trauma-informed services.
• Strong leadership, organizational, and communication skills.
• Proficiency with electronic health records, Microsoft Office, and related technology.
• Valid driver's license and acceptable driving record.
• Required criminal background clearances.

Responsibilities

• Provide administrative and clinical leadership for the residential treatment program.
• Oversee daily operations to ensure the delivery of high-quality services.
• Ensure all services reflect person-centered, trauma-informed, and recovery-oriented principles.
• Supervise, coach, develop, and support program staff.
• Lead recruitment, hiring, training, performance management, and staff retention efforts.
• Provide crisis management support and after-hours on-call oversight as required.
• Ensure employee and clinical charts remain accurate, compliant, and audit-ready.
• Oversee compliance with state regulations, funder requirements, licensing standards, and organizational policies.
• Ensure quality service delivery and implementation of evidence-based practices.
• Monitor treatment planning, service documentation, authorizations, and clinical outcomes.
• Collaborate with Clinical Directors and Quality Teams to support program excellence.
• Manage program budgets, expenditures, revenue cycle activities, and financial performance.
• Ensure the program consistently meets budget and census expectations.
• Maintain understanding and oversight of fee-for-service funding structures and billing requirements.
• Monitor claims, documentation, authorizations, and reimbursement processes.
• Partner with Human Resources, Finance, Clinical Quality, and other departments to support program success.
• Foster a culture of professionalism, accountability, engagement, and recovery.
• Promote RHD values throughout all aspects of program operations.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PROGRAM DIRECTOR

Regular Full Time Management Philadelphia, PA, US

10 days ago Requisition ID: 9662

Salary Range: $80,000.00 To $85,000.00 Annually

Copilot said:

Program Director

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe recovery is possible for everyone. We are seeking an experienced, compassionate, and mission-driven Program Director to lead a residential substance use treatment program serving chronically homeless couples seeking recovery from substance use disorders.

This role provides an opportunity to oversee a unique continuum of care that includes Detoxification Services and ASAM 3.5 Clinically Managed High-Intensity Residential Treatment. The Program Director plays a vital role in creating an environment where individuals can heal, rebuild their lives, and achieve long-term recovery while receiving person-centered, trauma-informed care.

The ideal candidate is a strong leader with clinical expertise, operational experience, and a passion for supporting individuals experiencing homelessness and substance use challenges.

About the Program

This residential substance use treatment program provides detoxification and residential treatment services for chronically homeless couples seeking recovery. Through a recovery-oriented approach, the program helps individuals address substance use disorders, develop healthy coping skills, strengthen relationships, and build a foundation for long-term stability and wellness.

The program is committed to delivering evidence-based services that honor dignity, promote healing, and reflect the principles of trauma-informed and person-centered care.

Why Join Our Team?

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Company-Paid Training
• Executive and Clinical Leadership Experience
• Professional Development Opportunities
• Ongoing Education and Training
• Opportunities for Advancement
• Collaboration with Organizational and Clinical Leaders
• Experience Managing Residential Treatment Programs
• Lead Services That Support Recovery and Stability
• Improve Outcomes for Individuals and Couples
• Support Individuals Experiencing Homelessness
• Mentor and Develop Human Service Professionals
• Create Lasting Community Impact
• Join a Mission-Driven Organization

What You'll Do

As a Program Director, you will:

• Provide administrative and clinical leadership for the residential treatment program.
• Oversee daily operations to ensure the delivery of high-quality services.
• Ensure all services reflect person-centered, trauma-informed, and recovery-oriented principles.
• Supervise, coach, develop, and support program staff.
• Lead recruitment, hiring, training, performance management, and staff retention efforts.
• Provide crisis management support and after-hours on-call oversight as required.
• Ensure employee and clinical charts remain accurate, compliant, and audit-ready.
• Oversee compliance with state regulations, funder requirements, licensing standards, and organizational policies.
• Ensure quality service delivery and implementation of evidence-based practices.
• Monitor treatment planning, service documentation, authorizations, and clinical outcomes.
• Collaborate with Clinical Directors and Quality Teams to support program excellence.
• Manage program budgets, expenditures, revenue cycle activities, and financial performance.
• Ensure the program consistently meets budget and census expectations.
• Maintain understanding and oversight of fee-for-service funding structures and billing requirements.
• Monitor claims, documentation, authorizations, and reimbursement processes.
• Partner with Human Resources, Finance, Clinical Quality, and other departments to support program success.
• Foster a culture of professionalism, accountability, engagement, and recovery.
• Promote RHD values throughout all aspects of program operations.

Who We're Looking For

You may be a great fit if you are:

Compassionate
Strategic
Recovery-Oriented
Trauma-Informed
Collaborative
Accountable
Organized
Committed to Quality Care

Qualifications

Required

• Master's Degree in Counseling, Psychology, Social Work, or a related human services field.
• Minimum of two years of experience in a human services agency, preferably within a substance use treatment setting.
• Experience supervising staff, direct service delivery, and program planning.
• Knowledge of substance use treatment regulations and best practices.
• Working knowledge of ASAM Criteria and Level 3.5 Residential Treatment standards.
• Experience supporting recovery-oriented and trauma-informed services.
• Strong leadership, organizational, and communication skills.
• Ability to effectively engage clients and staff in therapeutic and healthy interactions.
• Proficiency with electronic health records, Microsoft Office, and related technology.
• Valid driver's license and acceptable driving record.
• Required criminal background clearances.

Preferred

• Experience managing detoxification and residential treatment programs.
• Experience serving individuals experiencing homelessness.
• Experience overseeing fee-for-service funding and revenue cycle performance.
• Clinical licensure or licensure eligibility.
• Experience managing program budgets and census development.

Schedule

• Full-Time
• On-Call Responsibilities Required
• Evening and Weekend Availability as Needed
• Flexible Scheduling Based on Program Needs

Physical Requirements

• Ability to sit, stand, walk, bend, reach, and climb stairs.
• Ability to travel between program locations as needed.
• Ability to operate standard office equipment and electronic health record systems.
• Ability to perform essential job functions with or without reasonable accommodation.

Some jobs pay the bills.

Some jobs build careers.

This job transforms lives.

About Our Organization

Resources for Human Development (RHD) is a national human services organization dedicated to providing innovative, person-centered services that promote dignity, recovery, independence, and community inclusion.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.