Program Manager

Breaking Barriers KC; Overland Park (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Breaking Barriers KC in Overland Park, KS seeks an IDD Program Manager to oversee daily operations of residential and day services for individuals with IDD, ensuring compliance with KDADS regulations and HCBS waiver standards while promoting person-centered care.

The ideal candidate brings leadership, crisis intervention, and de-escalation skills, with a commitment to dignity, independence, and quality of life for those served. Reports to CEO and Program Director, on-site role.

Responsibilities

• Program Oversight & Compliance
• Manage the daily operations of assigned residential and day service programs, ensuring compliance with KDADS regulations, HCBS waiver standards, and agency policies.
• Conduct regular site visits to monitor service quality, staff performance, and environmental safety.
• Ensure all documentation, including service delivery notes, ISP implementation, and Therap entries, are completed accurately and timely.
• Participate in internal audits, quality assurance reviews, and corrective action plan development as needed.
• Staff Supervision & Development
• Recruit, train, and supervise Direct Support Professionals (DSPs), Shared Living Providers, and other program staff.
• Conduct staff evaluations, provide coaching, and implement progressive discipline when necessary.
• Facilitate staff meetings and ongoing training to promote professional growth and adherence to person-centered service delivery.
• Person-Centered Support Coordination
• Oversee the implementation of Individual Support Plans (ISPs), Behavior Support Plans (BSPs), and healthcare protocols.
• Collaborate with guardians, case managers, nursing, and behavior support professionals to ensure holistic service delivery.
• Monitor progress toward ISP goals and outcomes, ensuring services align with person preferences and needs.
• Advocate for individuals’ rights, choices, and inclusion in community settings.
• Health & Safety
• Ensure each service site maintains compliance with health, safety, and emergency preparedness standards.
• Respond to incidents, accidents, and emergencies according to policy, and ensure timely submission of event reports.

Job description

Job description:

IDD Program Manager

Department: Residential & Day Services
Reports To: CEO / Program Director
FLSA Status: Exempt / Full-Time

Position Summary:

The IDD Program Manager oversees the daily operations and quality of services within residential and day programs supporting individuals with intellectual and developmental disabilities (IDD). This position ensures compliance with all KDADS, HCBS waiver, and agency policies while promoting person-centered practices, dignity of risk, and independence for persons served.

This position is for a Program Manager to ensure consistent supervision, leadership, and support within the program. The ideal candidate will have demonstrated experience in crisis intervention and de‑escalation techniques, strong communication and leadership abilities, and a commitment to promoting independence, dignity, and quality of life for all persons served.

Essential Duties and Responsibilities:

• Program Oversight & Compliance
• Manage the daily operations of assigned residential and day service programs, ensuring compliance with
• KDADS regulations, HCBS waiver standards, and agency policies.
• Conduct regular site visits to monitor service quality, staff performance, and environmental safety.
• Ensure all documentation, including service delivery notes, ISP implementation, and Therap entries, are completed accurately and timely.
• Participate in internal audits, quality assurance reviews, and corrective action plan development as needed.
• Staff Supervision & Development
• Recruit, train, and supervise Direct Support Professionals (DSPs), Shared Living Providers, and other program staff.
• Conduct staff evaluations, provide coaching, and implement progressive discipline when necessary.
• Facilitate staff meetings and ongoing training to promote professional growth and adherence to person-centered service delivery.

Person-Centered Support Coordination

• Oversee the implementation of Individual Support Plans (ISPs), Behavior Support Plans (BSPs), and healthcare protocols.
• Collaborate with guardians, case managers, nursing, and behavior support professionals to ensure holistic service delivery.
• Monitor progress toward ISP goals and outcomes, ensuring services align with person preferences and needs.
• Advocate for individuals’ rights, choices, and inclusion in community settings.

Health & Safety

• Ensure each service site maintains compliance with health, safety, and emergency preparedness standards.
• Respond to incidents, accidents, and emergencies according to policy, and ensure timely submission of event reports.