Program Manager, IDD Services & Team Leadership

Community Options Job Board; Ogden (UT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Benefits package

Paid holidays

Generous PTO

Incentive programs

403b retirement

Career growth

Job summary

Community Options, Inc. seeks an experienced Program Manager in Ogden, Utah to oversee services for individuals with IDD. You will guide daily operations, lead staff, manage schedules, and drive program improvements with an emphasis on person-centered planning and quality outcomes.

You will monitor budgets, prepare reports, and coordinate ISP/PCP development with an interdisciplinary team, ensuring safety, accuracy, and compliance across the program.

Qualifications

• High School Diploma or GED with three years of relevant experience.
• Minimum two years experience with IDD.
• Minimum two years managerial experience.
• Valid driver’s license with a satisfactory driving record.
• Complete all state and agency required training per state guidelines.
• Team oriented with demonstrated leadership experience.
• Experience with problem solving against multiple priorities.
• Ability to establish a comfortable and supportive relationship with individuals receiving supports.
• Ability to exercise good judgment and remain calm in crisis situations.

Responsibilities

• Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Manage staff schedules and ensure shifts are adequately staffed.
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning.
• Monitor and maintain the budget.
• Prepare required statistical, financial, and service reports as needed.
• Develop and update ISP/PCP with an interdisciplinary team.
• Ensure medication management, meal planning, and behavior management as required.
• Ensure program documentation and billable records are completed accurately and timely.
• Monitor finances of individuals ensuring purchases are approved and documented.
• Monitor health and medical needs and report concerns.
• Manage relationships with families and guardians.
• Ensure work locations and vehicles are well maintained.
• May conduct programmatic investigations.
• Cooperate with the licensee and department staff during inspections.

Skills

Leadership experience

Budget management

Team coordination

Crisis management

Problem solving

Communication

Education

High School Diploma or GED

Two years managerial experience

Two years IDD experience

Job description

Community Options, Inc. seeks an experienced Program Manager in Ogden, Utah to oversee services for individuals with IDD. You will guide daily operations, lead staff, manage schedules, and drive program improvements with an emphasis on person-centered planning and quality outcomes.

You will monitor budgets, prepare reports, and coordinate ISP/PCP development with an interdisciplinary team, ensuring safety, accuracy, and compliance across the program.