Program Manager, Akeela House Residential SUD Program

Akeela, Inc.; Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

Akeela, Inc. seeks a Program Manager for the Akeela House ASAM 3.5 residential program in Anchorage, Alaska. You will oversee day-to-day clinical and operational management, ensuring high-intensity SUD treatment with integrated co-occurring services.

The role emphasizes clinical stabilization, structured programming, staff supervision, and adherence to regulatory and payer requirements while guiding admissions, transitions, and program flow.

Qualifications

• Bachelor's degree in psychology, human services, social work or related field preferred.
• CDC I, CDC II or CDCS certification required.
• Minimum 2 years residential SUD treatment experience.
• Minimum 2 years supervisory experience required.
• Knowledge of ASAM 3.5 and structured programming.
• Strong leadership, organization, and communication skills.
• Ability to support co-occurring services within scope.

Responsibilities

• Oversee daily operations of the ASAM 3.5 residential program to ensure structure and efficiency.
• Ensure program schedules, group services, and daily routines are implemented as designed.
• Monitor staff assignments, coverage, and daily program flow.
• Ensure delivery of structured SUD treatment including co-occurring services.
• Maintain minimum 20 clinical hours per week per client.
• Supervise clinical and administrative staff; provide coaching and onboarding.
• Ensure documentation meets regulatory and payer requirements.
• Support admissions and intake scheduling with Intake Coordinator.

Skills

Leadership

Communication

Supervisory experience

ASAM 3.5 knowledge

Co-occurring services experience

Education

Bachelor's degree in psychology, human services, social work or related field

CDC I, CDC II or CDCS certification

Job description

Position Summary

The Program Manager for Akeela House is responsible for the day-to-day clinical and operational management of the ASAM 3.5 residential program. This role ensures delivery of structured, high-intensity substance use disorder (SUD) treatment services, including integrated co-occurring mental health services. The position focuses on clinical stabilization, engagement, and maintaining a highly structured treatment environment.

Key Responsibilities

Program Operations and Execution

• Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.
• Ensure program schedules, group services, and daily routines are implemented as designed.
• Monitor staff assignments, coverage, and daily program flow.
• Identify and address operational issues impacting program delivery.

Clinical and Service Delivery Oversight

• Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.
• Ensure minimum 20 clinical hours per week per client.
• Monitor engagement, participation, and treatment progress.
• Support clinical decision-making and level of care transitions.

Program Fidelity and ASAM Alignment

• Ensure adherence to ASAM 3.5 requirements and structured programming.
• Monitor clinical hours, group delivery, and treatment expectations.
• Ensure consistency in services and treatment planning.
• Address deviations and implement corrective actions.

Admissions, Referrals, and Program Flow

• Support admissions and intake scheduling with Intake Coordinator.
• Ensure timely admissions appropriate for ASAM 3.5.
• Facilitate step-down transitions to 3.1.
• Identify barriers to engagement and retention.

Staff Supervision and Development

• Supervise clinical and administrative staff.
• Manage scheduling, coverage, and staff expectations.
• Provide coaching and reinforce program standards.
• Support onboarding and training.

Quality, Compliance, and Documentation

• Ensure documentation meets regulatory and payer requirements.
• Monitor treatment plans, services, and compliance.
• Address issues and support corrective actions.

Positions Supervised

• Primary Counselor(s)
• Floor Counselor
• Clinical Associate(s)
• Program Assistant

Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience:

• Bachelors degree in psychology, human services, social work or related field preferred.
• Current CDC I, CDC II or CDCS is required.

Minimum 2 Years Residential SUD Treatment Experience Required.

• Minimum 2 years supervisory experience required.
• Knowledge of ASAM 3.5 and structured programming.
• Strong leadership, organization, and communication skills.
• Ability to support co-occurring services within scope.