Program Manager

DIAMOND HOUSE DETOX; Sacramento (CA); On-site; USD 73,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional development opportunities

Job summary

DIAMOND HOUSE DETOX in Sacramento, CA seeks an experienced Residential Program Manager to oversee daily operations of our Orangevale residential treatment program. Reporting to the Residential Clinical Director, this leadership role builds structure, supports staff, and ensures operational consistency in a fast-paced addiction treatment setting.

You will supervise counselors and behavioral health technicians, coordinate client care, and maintain compliance with DHCS, Joint Commission, CARF, and

Qualifications

• Bachelor's degree or higher in a related field with licensure as CADC or higher preferred.
• 3–5 years of experience in a substance use disorder treatment setting.
• Knowledge of regulatory requirements (DHCS, Joint Commission, CARF, ASAM) and accreditation standards.

Responsibilities

• Support the Residential Clinical Director in daily management and operation of the Orangevale residential treatment program.
• Supervise, coach, and support Counselors, Behavioral Health Technicians, and other staff.
• Coordinate daily program operations including staffing, programming, client flow, and facility readiness.
• Monitor compliance with DHCS, Joint Commission, CARF, ASAM, and organizational policies/procedures.
• Review clinical and operational documentation for quality, accuracy, timeliness, and regulatory compliance.
• Assist with client admissions, transitions, discharges, visitation requests, and other operational needs.
• Identify operational challenges and collaborate with leadership for improvements.
• Respond to changing priorities, client crises, and maintain a safe, therapeutic environment.
• Partner with Residential Clinical Director, Nursing, Admissions, Compliance, Operations, and Facilities for coordinated care.
• Participate in quality improvement initiatives, audits, leadership meetings, and regulatory survey preparation.

Skills

Leadership

Regulatory compliance

Systems thinking

Communication

Problem-solving

Education

Bachelor's degree or higher in psychology, social work, counseling, public health, or related field

CADC/SUDCC certification or higher preferred

Job description

Job Details
Job Location: Sacramento, CA 95823
Salary Range: $73,000.00 - $85,000.00 Salary/year

We are seeking an experienced and adaptable Program Manager to support the day-to-day operations of our Orangevale residential treatment program. Reporting to the Residential Clinical Director, this leadership role is ideal for a professional who thrives in a fast-paced, evolving environment and excels at creating structure, supporting staff, and ensuring operational consistency.

The Residential Program Manager is responsible for overseeing the daily operations of the residential program, supervising Counselors and Behavioral Health Technicians, coordinating client care activities, and maintaining compliance with DHCS, Joint Commission, CARF, and organizational standards. The ideal candidate is highly organized, solutions-oriented, and capable of balancing multiple priorities while fostering a collaborative, client-centered environment.

Why Join Us

This is an opportunity to play a key leadership role in a growing behavioral health organization committed to excellence in addiction treatment. You'll work closely with the Residential Clinical Director and an interdisciplinary leadership team to strengthen operations, develop staff, improve processes, and positively impact the lives of our clients.

Key Responsibilities

• Support the Residential Clinical Director in the daily management and operation of the Orangevale residential treatment program.
• Supervise, coach, and support Counselors, Behavioral Health Technicians, and other assigned staff, promoting accountability and professional growth.
• Coordinate daily program operations, including staffing, therapeutic programming, client flow, and facility readiness.
• Monitor compliance with DHCS, Joint Commission, CARF, ASAM, and organizational policies and procedures.
• Review clinical and operational documentation for quality, accuracy, timeliness, and regulatory compliance.
• Assist with client admissions, transitions, discharges, visitation requests, and other program-related operational needs.
• Identify operational challenges and collaborate with leadership to develop and implement effective solutions and process improvements.
• Respond effectively to changing priorities, client crises, and operational issues while maintaining a safe, therapeutic environment.
• Partner closely with the Residential Clinical Director, Nursing, Admissions, Compliance, Operations, and Facilities teams to ensure coordinated, high-quality client care.
• Participate in quality improvement initiatives, audits, leadership meetings, and regulatory survey preparation.

What We’re Looking For

• A leader who is flexible, solution-oriented, and comfortable operating in environments with shifting priorities.
• Strong working knowledge of SUD treatment in a residential setting, including knowledge of DHCS and Joint Commission regulatory requirements.
• Ability to build systems and processes from scratch, bringing order and structure to complex or developing programs.
• Exceptional organizational and multitasking skills with the ability to manage multiple priorities simultaneously.
• A confident decision-maker who remains calm and effective in high-pressure or unpredictable situations.
• A collaborative leader who balances clinical integrity, staff support, and operational accountability.

Qualifications

• Bachelor’s degree or higher in psychology, social work, counseling, public health, or a related field preferred.
• Current state certification or licensure as an AOD counselor required (CADC, SUDCC, or higher preferred).
• Minimum of 3–5 years of experience in a substance use disorder treatment setting.
• At least 2 years of leadership or supervisory experience in residential or behavioral health care.
• Demonstrated experience with regulatory compliance, audits, and accreditation standards.
• Strong communication, leadership, and problem-solving skills.
• Experience working in a fast-paced, 24/7 residential treatment environment preferred.

Compensation & Benefits

• Salary range: $73,000- 85,000 per year, commensurate with experience and qualifications.
• Comprehensive benefits package, including health benefits, paid time off, and professional development opportunities.