Assistant Program Director

THRIVE; City of Watertown (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

THRIVE in Watertown, NY is seeking a qualified individual to oversee a residential program for individuals recovering from substance abuse. The position involves planning and supervising residential services, managing non-clinical staff, and ensuring compliance with regulations. Candidates must hold a CASAC certification or relevant licensure in the behavioral health field, along with supervisory experience. This full-time role offers a chance to make a meaningful impact in the lives of those dealing with addiction.

Qualifications

• Must hold CASAC certification or NYS Licensure in the Behavioral Health field (LMSW, LMHC).
• One year of supervisory experience is required.
• Supports a Person-Centered Approach to care.

Responsibilities

• Plan, coordinate, and supervise aspects of the residential program.
• Maintain supervisory paperwork including logs and contracts.
• Provide training and support to non-clinical staff.

Skills

Communication Skills

Supervisory Skills

Crisis Management

Team Collaboration

Education

CASAC Certification

NYS Licensure (LMSW, LMHC)

Clinical Experience

Job description

Schedule

Full-Time: Monday-Friday 8am-4:30pm

SUMMARY

Provide a full array of individual and group rehabilitative services to persons adversely affected by chemical abuse or dependency in a residential setting. Provide supervision to assigned non-clinical staff members and has general oversight of physical plant operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Under the guidance of the Program Director and working with staff members:
• Responsible for planning, coordinating and supervising various aspects of the residential program.
• Collaborate with other agency programs to provide the most effective and individualized treatment possible.
• Using established best practices, develop programming and conduct services to meet the needs of the 820 residential population, including but not limited to group and individual services, and daily operations.
• Maintain supervisory paperwork, including supervision logs, supervision contracts, annual goals, PTO and training requests, and employee timecards.
• Participate in individual and group supervision according to agency and OASAS guidelines.
• Involved in interviewing and selecting staff for the residence; responsible for onboarding, orientation and annual reviews, staff development, education, training and disciplinary actions. Provide in-services trainings as assigned.
• Work with staff to ensure continuum of care, coordination of services and open communication; ensure emphasis on collaborative teamwork.
• Be accessible to all staff for direction in handling client concerns, crises and incidents, which include providing guidance and direction of reporting requirements.
• Assist in the development of orientation procedures and maintain updates to orientation manuals with current regulations and procedures.
• In the absence of the Program Director, prepare for and facilitate Multidisciplinary Treatment Team meetings and maintain meeting minutes.
• In collaboration with the Program Director, manage all aspects of the program’s day-to-day functions including but not limited to staffing meetings, utilization reviews, and quality assurance measures in compliance with regulations.
• Manage assigned caseload of 5-7 patients, using approved tools to evaluate, assess, and provide clinical services to patients.
• Maintain a safe environment ensuring the welfare of the patients; supervise and participate with residents during recreational, vocational, and educational activities, including but not limited to, meal preparation, cleaning, hygiene, nutrition, and daily chores.
• Responsible for oversight of self-administration of medications for patients.
• Be available for patient support, encouragement, and direction when needed.
• Conduct regular house and bed checks according to program procedures.
• Transport residents as needed.
• Provide services in a culturally and linguistically competent manner.
• Ensure the delivery of prompt medical attention in cases of illness or accident, report any such incidents to the Program Director, complete untoward incident reports and documentation as required.
• Supervise and maintain the development and documentation of patient records in accordance with OASAS regulations and the program meets all applicable clinical directives and guidelines of OASAS, state and federal regulatory agencies.
• Utilize the electronic health record to maintain patient records, complete reports, and scanning of documentation.
• In the absence of the Program Director, review the appropriateness of admissions and discharges for the program.
• Utilize multidisciplinary teams to collaborate on the provision of services for patients, to include working with the Vocational Educational Counselor to provide effective vocational and educational activities.
• Under the supervision of the Program Director, be responsible for building safety and oversight of program audits, monthly, quarterly, and semiannually; ensure adequate supplies for the program. Ensure that needed repairs are brought to the attention of the Program Director, Director of Residential Services, or maintenance department as needed. Place work orders in a timely manner.
• Utilize program consumables and supplies cost effectively.
• Monitor safety systems and emergency procedures within the program and coordinate with other staff in the oversight of these systems/procedures.
• Coordinate with the Residential Billing Liaison to assist with patient insurance related tasks/issues.
• Participate in the on-call rotation and utilize the on-call system as needed.
• Convey information inter/intra-agency and establish/maintain healthy relationship between referral sources and the agency.
• Participate in fundraising and other agency activities.
• Attend staff meetings, in-service and conferences/trainings as assigned; participate in relevant training while pursuing/maintaining CASAC and/or other licensure.
• Other related duties as assigned.

Management has the right to add or change the duties of this position at any time.

SUPERVISORY RESPONSIBILITIES

Directly supervise assigned non-clinical staff. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Possess a CASAC (Credentialed Alcoholism and Substance Abuse Counselor) certification
• Or NYS Licensure in the Behavioral Health field (LMSW, LMHC)
• Or CASAC eligible with relative clinical experience in the substance use and/or mental health population
• And have one year supervisory experience.
• Must support a Person-Centered Approach to care and subscribe to the Professional Canon of Ethics.