Program Logistics Manager, MOW (53594)

RiseBoro Community Partnership; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

RiseBoro Community Partnership in New York, NY seeks a Fleet Supervisor to oversee MOW Drivers and Deliverers, coordinate daily staffing, and ensure vehicle readiness and safety. The role requires coordinating resources to meet daily meal delivery schedules and maintaining compliant, well-documented vehicle operations.

Responsibilities include emergency route management, maintenance scheduling, budget coordination with leadership, and liaison with the caterer to ensure smooth deliveries.

Qualifications

• Basic knowledge of vehicle maintenance and safety protocols.
• Ability to start a 7:00 a.m. work shift and manage schedules.
• 2–5 years’ experience managing teams with varied seniority.
• Valid driver’s license and clean driving record.
• Strong attention to detail and reporting skills.
• Proficiency with Microsoft Word and Excel for reporting.
• Experience supervising teams is preferred.
• Must read/write/speak English fluently.
• Physical ability to walk distances and climb stairs, if needed.
• Knowledge of local area and route planning abilities.

Responsibilities

• Provide supervision and direction to MOW Drivers and Deliverers.
• Coordinate daily staffing patterns and provide daily coverage plans.
• Assess the need for external resources to ensure timely meal delivery.
• Ensure fleet vehicles are operational and compliant with guidelines.
• Maintain real-time communication systems for route emergencies.
• Oversee vehicle communications systems (phones, cameras, geo trackers).
• Drive routes during emergencies and coordinate routine maintenance.
• Schedule repairs and coordinate budgets with leadership.
• Coordinate vehicle drop-offs/pickups for repairs.
• Manage gas cards, receipts, and fuel usage logs.
• Inspect vehicle cleanliness and ensure maintenance supplies.
• Maintain parking lots and ensure proper contract parking.
• Audit routes for time and cost efficiency and staff adherence.
• Liaise with caterer to resolve delivery quantity issues per route.
• Assist in onboarding meal expeditors for routes/vans.
• Document incidents with employees and report to Risk Management/Legal.
• Identify fleet development areas and coordinate trainings.
• Create systems documenting adherence to vehicle maintenance standards.
• Perform other related duties as assigned.

Skills

Vehicle maintenance

Shift start 7am

Team management

Driver license

Attention to detail

MS Word & Excel

Supervisory experience

English proficiency

Mobility

Area knowledge

Education

Associate’s Degree or equivalent

Job description

Schedule:

Monday through Friday 7am-3pm

Essential Duties And Responsibilities

• Provide supervision and direction to MOW Drivers and Deliverers
• Responsible for coordinating and monitoring the daily Driver/Deliverer staffing patterns, and plans for daily coverages daily and updates MOW team accordingly
• With approval from a superior, determine whether external resources are need to ensure timely daily meal delivery to seniors
• Responsible for ensuring that vans are operational and available to meet the daily execution of the meal delivery routes; responsible for ensuring that all vehicles meet the operational guidelines and standards outlined by DFTA and Risk Management/Legal and possess the documents needed to be on the routes
• Ensure that there are systems of communication in place with the fleet to ensure the triaging of emergency situations on the routes are being handled in real time
• Responsible for ensuring that all communication systems on the route are operational and are being managed properly - mobile phones, van cameras and geo trackers
• Drive routes in emergency situations
• Coordinate maintenance for the program vehicles, including ensuring that mileage and weekly logs of fueling, oil checks, and cleaning is maintained by each Driver
• Schedule repairs or maintenance work, and coordinates with the Associate Director and the Bookkeeper to ensure budgetary capacities are considered
• Responsible for coordinating the drop off and pick up of vehicles requiring repairs
• Disburse all gas cards following policy and ensure that gas receipts and logs are being maintained to ensure that vehicles are using fuel for only MOW transportation
• Inspect cleanliness of vehicles and ensure that the fleet has the proper supplies needed for maintenance.
• Responsible for maintaining parking lots including monitoring garbage and placing garbage bags on the street as scheduled by the landlord and building super
• Oversee vehicles are being parked in designated parking spot ensuring contract compliance is maintained
• Audit routes as instructed to determine time and cost effectiveness in delivery schedule, and employee shift adherence
• Liaise with the caterer as needed to reconcile problems with meal delivery amount per route
• Assist in managing the meal expeditors at the caterer to ensure smooth and timely on boarding of meals on the routes/vans
• Work with the MOW leadership to cull all information and documents related to incidents with employees as it relates to accidents and incidents; ensure that these reports are submitted in a timely manner to Risk Management/Legal
• Assist the MOW leadership identify general areas of development for the fleet and help seek resources and schedule trainings that help meet the standards outlined by DFTA
• Responsible for creating systems that document adherence to all standards specific to vehicle maintenance in preparation for audits by the Department for the Aging
• Perform other related functions delegated or assigned by their supervisor.

COMPETENCIES

• Basic knowledge of vehicle mechanics and maintenance
• Ability to start a 7:00 a.m. work shift
• 2-5 years’ experience managing teams with various levels of seniority
• Valid driver's license and be a licensed driver for at least 2 years
• Strong attention to detail
• Proficiency in Microsoft Word and Excel for the purposes of creating reports
• Supervisory experience preferred
• Ability to read, write, and speak English
• Ability to walk distances and climb stairs
• Knowledge of area preferred and/or ability to search addresses and follow directions

EDUCATION

• Associate’s Degree or equivalent, required

EQUAL EMPLOYEMENT OPPORTUNITY (EEO)/AFFIRMATIVE ACTION POLIC

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.