Program Leader, Human Services & Operations

Merakey; Trevose (PA); Presencial; USD 57.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Retirement plan

DailyPay

Backup childcare

Descripción de la vacante

Merakey seeks a Program Manager to oversee day-to-day operations of assigned programs within the division. The role involves supervising staff, coordinating activities, and ensuring delivery of high-quality services to participants. The position may manage a caseload and reports to the Program Director.

Starting salary and benefits are detailed in the posting. The ideal candidate will have strong leadership, organizational, and crisis intervention skills, with experience in human services

Formación

• Bachelor's Degree preferred or 5 years experience in Human Services in lieu of degree.
• Two years' experience in IDD within a residential setting as a supervisor or manager.
• Must have a verifiable High School Diploma or GED.
• NASDP Certification required within 1 year of hire if applicable.

Responsabilidades

• Supervise program staff, providing direction, guidance, and support.
• Conduct regular staff meetings to discuss program goals, updates, and challenges.
• Provide training and professional development opportunities for staff members.
• Delegate tasks and responsibilities to team members, ensuring workload balance.
• Address staffing issues, conflicts, and concerns in a timely and effective manner.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Oversee participant intake and assessment processes to understand individual needs.
• Develop and implement individualized service plans for program participants.
• Monitor participant progress towards goals and adjust service plans as needed.
• Provide crisis intervention and support to participants experiencing emergencies or crises.
• Ensure participant safety and well-being through regular check-ins and follow-ups.
• Ensure compliance with programmatic requirements, regulations, and standards.
• Collect, analyze, and report program data and outcomes to stakeholders.
• Coordinate program logistics, including scheduling, space management, and transportation.
• Collaborate with community partners and stakeholders to enhance program impact.
• Represent the program and organization in meetings, events, and community forums.
• Perform other duties as assigned.

Conocimientos

Staff supervision

Program management

Educación

Bachelor's degree preferred

High School Diploma or GED

NASDP Certification within 1 year

Descripción del empleo

Merakey seeks a Program Manager to oversee day-to-day operations of assigned programs within the division. The role involves supervising staff, coordinating activities, and ensuring delivery of high-quality services to participants. The position may manage a caseload and reports to the Program Director.

Starting salary and benefits are detailed in the posting. The ideal candidate will have strong leadership, organizational, and crisis intervention skills, with experience in human services