Program Lead, Direct Care - Residential Services

Merakey; Harrisburg (Dauphin County); On-site; USD 57,859,000 - 64,747,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

DailyPay

Goga platform

Care.com access

EAP

Tuition reimbursement

Employee discounts

Job summary

Merakey seeks a Program Lead in Harrisburg, PA to oversee day-to-day operations of designated programs within the division. You will coordinate activities, supervise staff, and ensure the delivery of high-quality supports to participants, possibly managing a caseload.

The role requires strong interpersonal and supervisory skills, the ability to prioritize, respond to crises, and collaborate with a diverse team to meet program goals and ensure safety.

Qualifications

• Must be 18 years old.
• High School diploma/G.E.D. OR 4–5 years of experience in a human services residential setting.
• 1–3 years of experience required.

Responsibilities

• Act as Lead staff and point person on shift.
• Prepare and manage house schedules with the Program Manager.
• Direct Care tasks including ADL, meal preparation/feeding, maintaining supervision requirements.
• Medication management and administration.
• Incident management with Program Manager and QCO.
• Manage household needs including menu planning, shopping, and housekeeping.
• Ensure ongoing upkeep and maintenance of the home.

Skills

Interpersonal skills

Communication skills

Conflict resolution

Time management

Multi-tasking

Decision making

Composure under pressure

Independent work

Teamwork

Staff leadership

Crisis management

Client safety

Education

High School diploma/G.E.D.

Job description

Merakey seeks a Program Lead in Harrisburg, PA to oversee day-to-day operations of designated programs within the division. You will coordinate activities, supervise staff, and ensure the delivery of high-quality supports to participants, possibly managing a caseload.

The role requires strong interpersonal and supervisory skills, the ability to prioritize, respond to crises, and collaborate with a diverse team to meet program goals and ensure safety.