Program Lead – Community Services & Team Oversight

Merakey; Penn Hills (Allegheny County); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

DailyPay

Employee Assistance Program (EAP)

Tuition reimbursement

Employee discounts

Job summary

Merakey is seeking a Program Lead to oversee day-to-day management of assigned programs within the Division. Reporting to the Program Manager, you will coordinate activities, supervise staff, and ensure high-quality services to participants. This role may involve managing a caseload.

The position offers a stable, full-time schedule and opportunities for NADSP certification and professional growth. Merakey is an Equal Opportunity Employer.

Qualifications

• Must be 18 years or older.
• High School diploma or GED or 4–5 years of experience in a human services residential setting.
• 1–3 years of experience in a related role.
• Willingness to obtain NADSP Certification within first year of hire, if required.

Responsibilities

• Provide guidance, support, and direction to staff members.
• Assign duties and responsibilities based on program needs and individuals’ strengths.
• Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement.
• Ensure the safety and security of clients and staff by enforcing program policies and procedures.
• Monitor client behavior and intervene to de-escalate conflicts or address concerns.
• Respond to emergencies or crises following established protocols.

Skills

Staff management

Client care

Crisis intervention

Education

High School diploma or GED

NADSP Certification desired

Job description

Merakey is seeking a Program Lead to oversee day-to-day management of assigned programs within the Division. Reporting to the Program Manager, you will coordinate activities, supervise staff, and ensure high-quality services to participants. This role may involve managing a caseload.

The position offers a stable, full-time schedule and opportunities for NADSP certification and professional growth. Merakey is an Equal Opportunity Employer.