Program Lead, Engineering Extended Studies

San Jose State University; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

San Jose State University’s Engineering Extended Studies (EES) is seeking a qualified Program Specialist to lead development, management, and student services for EES programs within the Charles W. Davidson College of Engineering.

The role focuses on creating new in-person and online offerings, supporting instructors, and delivering excellent customer service to all stakeholders. Reporting to the Faculty Associate Dean, the Program Specialist works independently to analyze program outcomes,

Qualifications

• Experience developing and managing Extended Studies programs.
• Ability to analyze program outcomes and support instructors and students.
• Strong commitment to high-quality customer service and stakeholder support.

Responsibilities

• Lead development, management, and administration of EES programs.
• Develop, manage, and administer Extended Studies programs in collaboration with Engineering leadership.
• Conduct analyses and evaluations of program goals and provide recommendations for improvement.
• Provide dedicated support to instructors and students and ensure excellent customer service to all EES stakeholders.

Skills

Customer service

Program management

Job description

San Jose State University’s Engineering Extended Studies (EES) is seeking a qualified Program Specialist to lead development, management, and student services for EES programs within the Charles W. Davidson College of Engineering.

The role focuses on creating new in-person and online offerings, supporting instructors, and delivering excellent customer service to all stakeholders. Reporting to the Faculty Associate Dean, the Program Specialist works independently to analyze program outcomes,