Program Specialist

San Jose State University; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

San Jose State University’s Engineering Extended Studies (EES) is seeking a qualified Program Specialist to lead development, management, and student services for EES programs within the Charles W. Davidson College of Engineering.

The role focuses on creating new in-person and online offerings, supporting instructors, and delivering excellent customer service to all stakeholders. Reporting to the Faculty Associate Dean, the Program Specialist works independently to analyze program outcomes,

Qualifications

• Experience developing and managing Extended Studies programs.
• Ability to analyze program outcomes and support instructors and students.
• Strong commitment to high-quality customer service and stakeholder support.

Responsibilities

• Lead development, management, and administration of EES programs.
• Develop, manage, and administer Extended Studies programs in collaboration with Engineering leadership.
• Conduct analyses and evaluations of program goals and provide recommendations for improvement.
• Provide dedicated support to instructors and students and ensure excellent customer service to all EES stakeholders.

Skills

Customer service

Program management

Job description

Engineering Extended Studies (EES) is proud to be one of the major engineering workforce providers for many companies in the Silicon Valley, and is looking for a qualified, enthusiastic, and dedicated Program Specialist. Our Off-Campus/Public programs offer SJSU Masters degrees in Software Engineering Specializations, Artificial Intelligence and Sustainable Energy systems. Engineering Extended Studies' also offers corporate degree and certificate programs that are customized based on company requirements.

Reporting to the Faculty Associate Dean of Extended Studies, the Program Specialist provides program leadership in the areas of program development, program management, and student services for EES Programs within the Charles W. Davidson College of Engineering. Working independently under minimal supervision, a Program Specialist develops, manages, and administers Extended Studies programs, contributes to strategic planning, conducts analysis/evaluations of programmatic goals, and develops recommendations, implementing new in person and online program(s) and providing support to instructors and students, while providing excellent customer service to all EES stakeholders.

The work schedule is Monday-Friday 9:00am-6:00pm.

Equal Employment Statement:

SJSU is an Equal Opportunity Affimative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self-disclose.