Program Lead, Client Services & Team Oversight

Merakey; Hookstown (Beaver County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan with pretax and Roth

DailyPay

Goga well-being platform

Care.com backup care

Employee Assistance Program (EAP)

Tuition reimbursement and partnerships

Employee discounts

Pryor Online Learning

Job summary

Merakey is seeking a Program Lead to oversee day-to-day management of assigned programs and services within the Division, reporting to the Program Manager. You may manage a caseload and coordinate program activities to ensure delivery of high-quality services to participants.

The ideal candidate will demonstrate exceptional interpersonal and communication skills, conflict resolution abilities, and the capacity to prioritize, multitask, and make quick decisions under pressure while working both

Qualifications

• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to make quick decisions and remain calm under pressure.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Acts as Lead staff and point person when on shift.
• Prepares and manages house schedules in coordination with the Program Manager.
• Direct Care responsibilities including ADL's, food preparation/feeding, and maintaining supervision requirements.
• Medication management and administration.
• Incident Management in coordination with Program Manager and QCO.
• Manages household needs including menu development, grocery shopping, and housekeeping.
• Ensure upkeep and maintenance of assigned home and overall cleanliness.
• Daily maintenance tasks (lightbulbs, filter cleanings, etc.).
• Identifies repairs and submits maintenance requests.

Skills

Interpersonal skills

Communication

Conflict resolution

Prioritization

Multitasking

Decision making under pressure

Independence

Team collaboration

Education

High School diploma/G.E.D.

4-5 years' experience in human services residential setting

NADSP Certification within first year (if required)

Job description

Merakey is seeking a Program Lead to oversee day-to-day management of assigned programs and services within the Division, reporting to the Program Manager. You may manage a caseload and coordinate program activities to ensure delivery of high-quality services to participants.

The ideal candidate will demonstrate exceptional interpersonal and communication skills, conflict resolution abilities, and the capacity to prioritize, multitask, and make quick decisions under pressure while working both