Program Lead: Branch Ops & Member Experience

Ymca; Paso Robles (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Free YMCA Family Gym Membership and 1

Education Assistance Program Up To $1,

YMCA Retirement Fund

Paid Sick Leave

Flexible Schedule

Job summary

Channel Islands YMCA seeks a Department or Program Lead to assist the Program Director with enrollment processing, staff scheduling, and branch communications. You will help maintain a welcoming, safe, and inclusive environment for members and guests while upholding program standards.

This role requires strong customer service, teamwork, and the ability to obtain required certifications within 60 days of hire.

Qualifications

• Proven customer service excellence
• Ability to lead and supervise staff
• Strong communication and teamwork skills

Responsibilities

• Assist Program Director with enrollment processing and staff scheduling
• Provide general oversight of branch operations and member services
• Ensure safety and supervision of children and adults in facilities and programs
• Maintain certifications and participate in required trainings

Education

High School Diploma or equivalent

Job description

Channel Islands YMCA seeks a Department or Program Lead to assist the Program Director with enrollment processing, staff scheduling, and branch communications. You will help maintain a welcoming, safe, and inclusive environment for members and guests while upholding program standards.

This role requires strong customer service, teamwork, and the ability to obtain required certifications within 60 days of hire.