Program Director, Mobile and Site-based Respite Services

CHD Brand; South Hadley (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

The Retreat at Hampshire Woods, operated by the Center for Human Development (CHD), seeks a Program Director to lead a five-bed residential and mobile respite service in South Hadley, MA. Oversee clinical and administrative operations, ensuring trauma-informed, person-centered care for adults with mental health or substance use concerns.

You will shape program culture, manage budgets, and supervise a multidisciplinary team, coordinating with DMH referrals and regional partners to deliver

Qualifications

• Valid MA License required (LMHC, LCSW, or LICSW).
• Master’s Degree in a human services-related field.
• Minimum of 5 years of supervisory experience in behavioral health, mental health, or respite settings.
• Strong background in evidence-based clinical frameworks, crisis management, electronic health records, and community resource navigation.
• Demonstrated ability to foster strong internal and external partnerships.

Responsibilities

• Oversee daily operations for residential and mobile respite services.
• Lead hiring, onboarding, training, and supervision of staff.
• Develop and manage program budgets and quality reporting.
• Cultivate partnerships with funding sources and community partners.
• Navigate crisis situations with trauma-informed leadership.

Skills

Evidence-based clinical frameworks

Crisis management

Electronic health records

Community resource navigation

Education

Bachelor's degree or better

Master’s Degree in a human services-related field

Job description

Program Director, Mobile and Site-based Respite Services

Job Category: First/Mid Level Mgmt

Requisition Number: PROGR006402

• Posted : August 11, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Retreat, Hampshire Woods
51 Old Lyman Road
South Hadley, MA 01075, USA

Retreat, Hampshire Woods
51 Old Lyman Road
South Hadley, MA 01075, USA

Program Director – The Retreat at Hampshire Woods

Location: South Hadley, MA

Pay Range: $75,000 – $85,000/ year

At the Center for Human Development (CHD), Care Finds a Way. We are seeking an experienced, visionary clinical and programmatic leader to oversee an innovative respite service located in South Hadley, MA: The Retreat at Hampshire Woods.

The Retreat offers a nontraditional, home-like, and holistic therapeutic space for adults facing mental health or substance use concerns. As an effective alternative to hospitalization, our program provides five onsite residential beds along with mobile services delivered directly in the home or setting of the individual's choice.

From peer-led support and mindfulness activities (like yoga, movement, and expressive arts) to clinical groups focusing on trauma, emotional intelligence, and stress management, we offer a warm, flexible bridge between inpatient and outpatient care.

The Opportunity: Innovate, Lead, and Empower

As Program Director, you will provide administrative and clinical leadership for this vital 5-bed residential and mobile respite service supporting individuals referred through the Department of Mental Health (DMH).

You will shape the program's culture, oversee operations, and ensure our multidisciplinary team delivers trauma-informed, person-centered care that aligns with our core treatment philosophy.

Key Responsibilities

• Program & Operational Leadership: Oversee daily operations for both residential and mobile components, ensuring compliance with licensing, accrediting bodies, and quality standards.
• Team Development: Lead the hiring, onboarding, training, and administrative supervision of clinical and residential staff.
• Fiscal & Administrative Oversight: Develop and manage program budgets, track electronic health records (EHR), and oversee quality and compliance reporting.
• Relationship & Community Building: Cultivate strong working relationships with regional and state funding sources, community partners, and internal CHD teams.
• Crisis Management & Support: Utilize strong clinical expertise to navigate crisis situations and guide the team in evidence-based frameworks.
• Qualifications
• Licensure: Valid MA License required (LMHC, LCSW, or LICSW).
• Education: Master’s Degree in a human services-related field required.
• Experience: Minimum of 5 years of supervisory experience in behavioral health, mental health, or respite settings.
• Clinical & Leadership Skills: Strong background in evidence-based clinical frameworks, crisis management, electronic health records, and community resource navigation.
• Relationship Building: Demonstrated ability to foster strong internal and external partnerships.

Care Finds a Way

At CHD, celebrating differences is a daily practice. We are committed to promoting the dignity, welfare, and self-determination of the individuals we serve across all our community-based programs.

Connect with our team today! If you are a passionate clinical leader ready to build a healing, innovative environment at The Retreat at Hampshire Woods, apply today to join our team!

Qualifications

Skills

Behaviors

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Motivations

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Education

Required

Bachelors or better.

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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