Program Director CYD

Southwest Key Programs; Dallas (TX); On-site; USD 60,000 - 81,000; Full time

Job summary

Southwest Key Programs is seeking a Program Director to oversee a comprehensive program, including data and performance measures, and to represent the organization with youth, families, funding sources, suppliers, and the community served. Flexibility for scheduling and travel is required.

The role emphasizes ensuring contractual compliance, program quality, staff supervision, effective reporting, and collaboration with community partners to achieve program targets.

Qualifications

• Bachelor's degree in social services or related field with five (5) years supervisory/administrative experience.
• A Master's degree in social services or related field with two (2) years supervisory/administrative experience with at-risk youth.
• Ability to read, write, and communicate clearly with internal and external stakeholders.
• Must be able to operate standard office equipment proficiently.
• Flexible schedule including evenings, weekends, holidays, and hours outside regular workday.

Responsibilities

• Ensure all contractual and grant-specific financial requirements are met.
• Adhere to contract terms and Southwest Key Programs policies.
• Outreach, recruitment, enrollment, and meeting monthly/annual targets.
• Monitor data and pursue corrective actions to meet program model expectations.
• Submit required reports to Regional Executive Director, Funding Source, and national HQ.

Skills

Leadership

Supervisory experience

Program management

Data reporting

Communication

Education

Bachelor's degree in social services or related field

Master's degree in social services or related field

Tools

Microsoft Office

Job description

Job Details

• Job Location: Dallas, TX 75243
• Position Type: Full Time Regular
• Salary Range: $70,000.00 - $70,000.00 Salary/year

Position Summary

The Program Director is responsible for managerial, operational, and administrative duties relating to the program, including data and performance measures. The Program Director represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers, and the community served. Required to work flexible schedules to facilitate program services.

Essential Functions

• Ensure all contractual requirements and grant specific financial requirements are met.
• Adhere to and implementation of the terms of the contract in accordance with the funding source and Southwest Key's Programs policy and procedures.
• Outreach and recruitment of clients and enrollment and meeting monthly and annual targets.
• Monitor and evaluate all data in the Southwest Key Programs database and pursue a corrective action plan if outcomes and date are not meeting program model expectations. Assure continuous quality improvement.
• Ensure that all required reports are submitted to the Regional Executive Director, Funding Source, and national headquarters in a timely manner.
• Ensure that all billings and documents that are submitted to national headquarters are complete, accurate, and on time.
• Provide leadership, supervision, and role modeling to all employees, volunteers and/or contractors.
• Comply with all employment and labor laws.
• Ensure the safe condition of the building, vehicles, and all equipment.
• Address all problematic work performance in accordance with company policy.
• Recruitment and hiring of all staff at the program.
• Initiate and maintain community involvement with local juvenile justice boards, stakeholders, and juvenile justice entities and community partners.
• Develop and maintain productive relations with various community agencies.
• Monitor and maintain compliance with organization, licensing, and funding sources for all program departments.
• Establish the Community Collaborative Coalition (CCC) and facilitate quarterly meetings with assistance from the program team.
• Provide virtual services and facilitate virtual meetings as needed.
• Transportation of clients as needed.
• Maintain open and consistent communication with Regional Executive Director.
• Maintain all required training and certifications.
• Travel as needed for training, meetings, and conferences.
• Initiate and maintain effective communication with all program staff members.
• Able to react to change productively and handle other essential tasks as assigned.
• Attend and participate in all required professional trainings and workshops.
• Work evening and weekend hours.
• Must be prepared to administer emergency First Aid, CPR, AED and/or Handle with Care techniques to youth and adults regardless of the time of day or hour of the shift, the size of the youth, or the staff's level of personal fatigue.
• In the event of an emergency, immediately respond (i.e. run, jump, kneel, etc.) to the scene and provide care and/or supervision to preserve the safety and wellbeing of youth and adults.
• Operate a motor vehicle on public roads as required by the position.
• Perform additional responsibilities and duties as assigned, consistent with the scope and level of the position.

Qualifications

Education Requirements: A combination of one of the following:

• Bachelor's degree in social service or related field with a total of five (5) years supervisory/administrative experience.
• A Masters's degree in social services or related field, with a total of two (2) years supervisory/administrative experience with at-risk youth.

• Ability to clearly read, write, and communicate information to internal and external stakeholders.
• Requires computer proficiency and the ability to effectively operate standard office equipment.
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and hours outside the regular workday, based on organizational needs.
• Obtain and maintain First Aid, CPR, AED certification and/or Handle with Care certification as required by funder.
• Maintain a valid driver's license and status as a qualified driver under the Company's Vehicle Safety Guidebook standards.
• Must maintain reliable transportation with required registration and vehicle insurance as required by funder.

Work Environment and Physical Requirements

This position involves daily interaction at various client locations, with work schedules subject to change based on operational needs. The work environment may include noise levels ranging from mild to moderate. Essential functions of the position require extended periods of driving, exposure to varying weather conditions, and the physical ability to bend, stoop, climb, and lift up to 20 pounds, with or without reasonable accommodation.