Program Director

10 BCFS Health and Human Services; McAllen (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

BCFS Health and Human Services in Texas seeks a Program Director to supervise staff and ensure quality services for youth programs while meeting contract requirements.

Responsibilities include developing program components, conducting outreach, leading the team, ensuring contract compliance, and maintaining budget oversight.

Candidates should have a Bachelor's in a related field, 2 years of program management experience and 3 years of youth work; a graduate degree is preferred.

Qualifications

• Bachelor's degree in education, business, social work, sociology, or social science related field from an accredited college or university.
• Two years of experience developing and implementing a program, including administration, financial management and supervision of employees.
• Three years of experience working with children and adolescents in a large organization.
• Graduate degree in a human services field is preferred.

Responsibilities

• Develop and implement program components and resources for the CYD program.
• Conduct outreach to educate the public on the CYD program and create MOUs with other youth-serving agencies in the CYD zip codes.
• Lead the assigned team by providing consultation and staff meetings to review and evaluate youth in the program and ensure staff needs are met.
• Ensure contract compliance by monitoring youth services and reporting per contract requirements.
• Act as liaison with program contract managers to initiate calls, participate in monthly meetings, and provide required reporting.
• Maintain an internal procedure manual including processes and contract requirements.
• Mentor direct reporting staff and interns to promote optimal performance through communication and evaluations.
• Implement BCFS HHS safety protocols and maintain confidentiality across services.
• Maintain professional standards and dress code; work evenings, weekends, and holidays as needed.

Education

Bachelor's degree in education, business, social work, sociology, or social science related field

Graduate degree in human services (preferred)

Job description

It's a great feeling to work for a company that does so much good for others around the world! Education: Required - Bachelor's degree in education, business, social work, sociology, or social science related field from an accredited college or university in a related field. Preferred - Graduate degree from accredited program/institution in a human services field. Experience: Required - 2 years of experience in developing and implementing a program or business including experience in the administration, financial management and supervision of employees and 3 years of experience in working with children and adolescents in a large organization. Preferred - 3 plus years in senior management, multi-tasking high priority projects, development, oversight, and management. Supervises: CYD direct service staff

Job Summary:

The Program Director is responsible for using sound professional judgment and best practices to supervise staff to ensure quality service are provided to clients and the programs are in compliance with, all policies, procedures and contract requirements.

Essential Functions:

1. Develop and implement program components and resources that result in the growth and enhancement of the CYD program.
2. Conduct outreach to educate the public on the CYD program and create MOUs with other youth-servicing agencies in the CYD zip codes.
3. Lead the assigned team by providing consultation and staff meetings on a regular basis to review and to evaluate each youth in the program and to ensure staff needs are being met, to perform their job responsibilities.
4. Responsible for ensuring contract compliance by monitoring youth services to see that all contract deliverables are met and by seeing that best practice is utilized to provide quality services to youth.
5. Act as liaison with program contract managers to initiate phone calls, to participate in monthly meetings, to provide required reporting as required by the contract.
6. Monitor and maintain an internal procedure manual for the programs that includes written processes, contract specific requirements, and agency policy and procedures.
7. Guide, lead, develop, and mentor all direct reporting staff and interns to promote optimal performance through regular communication and evaluations.
8. Implement BCFS HHS safety protocols
9. Maintain confidentiality in all areas of the service population and program operations.
10. Maintain BCFS HHS professional and ethical standards of conduct including demonstrating respect for agency staff, the service population, and community members and complying with required dress code, at all times.
11. Work evenings, weekends and holidays as needed or requested by position supervisor.

Measurable Deliverables:

1. Meet all guidelines and standards that are applicable to this position.
2. Schedule and participate in meetings and team decisions and operations.
3. Participate in workshops, seminars, education programs and activities that promote professional growth and development.
4. Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with CYD policies and procedures.
5. Monthly, quarterly, and annual contract deliverables are met. Youth are seen as required by the contract agreement.
6. Client files will be maintained according to all BCFS HHS and contract standards.
7. Program outcomes are tracked and achieved.
8. Monthly and Quarterly reports are submitted to the Regional Director.
9. Training partnerships are developed between local businesses and local training providers (e.g., community-based organizations or local community colleges) to train client to be productive employees of the partnering businesses.
10. All documentation is entered in a timely manner and per contract requirements, and all documentation captures the services provided to the client.
11. Meet all deadlines required by Regional Director and Finance.
12. Responsible for oversight of the budget for the CYD program. This includes reviewing monthly general ledgers, billing spreadsheets, day to day tracking of expenses, and reviewing all financial reports for compliance.
13. Monitor and approve program spending based on approved budgets.
14. Review and approve monthly spending reports for direct reports. Collects and submits original receipts, expense reports, sign in sheets, and other required documentations for budget and billing in a timely manner.
15. Complete ongoing training, weekly consultation, and completion of monthly case file audits, review of case documentation, report writing, and shadowing of case managers.
16. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English. c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed.
17. Other job duties as assigned per grant requirements.

Requirements:

1. Maintain certificates required for the position including but not limited to First Aid and CPR.
2. Valid Texas Driver's license with a clear driving record and reliable transportation.
3. Pass a pre-employment drug screen and random drug screens.
4. Provide proof or work eligibility status upon request.
5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-Management #LI-Director #LI-Full-time BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world's first theme park designed with individuals with special needs in mind.

EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.