Service Coordinator/Group Facilitator - PT

Southwest Key Programs; Dallas (TX); On-site; USD 23,000 - 32,000; Part time

Job summary

Southwest Key Programs in Dallas, TX is seeking a part-time Service Coordinator/Group Facilitator to deliver direct services and lead weekly group sessions using the program curriculum. You will manage intake, documentation, and coordination with families, schools, and community partners.

The role requires bilingual English/Spanish communication, a valid driver's license, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Associate’s or Bachelor’s degree in social services or related field.
• Four years with an Associate’s degree or two years with a Bachelor's in youth/family work.
• Experience with youth ages 6–17.
• Bilingual English/Spanish required.
• Valid driver’s license and reliable transportation.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Conduct initial intake with client and family/guardian.
• Plan and deliver weekly group sessions using the designated curriculum.
• Enter documentation in ETO and PEIRS after each session.
• Maintain sign-in sheets and track sessions.
• Collaborate with schools and community agencies for service delivery.
• Provide advocacy, referrals and linkages to participants and families.
• Attend required trainings and workshops.
• Maintain workspace and assist with duties as assigned.

Skills

Bilingual: English/Spanish

Communication skills

Driver's license

Time management

Education

Associate’s degree in social services or related field

Bachelor’s degree in social services or related field

Tools

ETO database

PEIRS database

Job description

Job DetailsJob Location: Dallas, TX 75243Position Type: Part Time RegularSalary Range: $20.00 - $20.00 HourlyPosition Summary:

The Service Coordinator/ Group Facilitator is responsible for the delivery of direct services to the clients and families specifically facilitation of group and recreational sessions as designated by the Community Youth Development Program. The Group Facilitator maintains a flexible, organized and efficient work schedule and is subject to work more than a normal workday and be on-call to facilitate program services.

Essential Functions

• Conduct initial intake with client and family/guardian.
• Create, track & organize physical files for assigned workload.
• Ensure the timely completion of all required documentation (ie: intake, session notes, surveys, dismissals etc.) in accordance with SWK policy.
• Enter documentation in internal database system ETO and funder database PEIRS after each session.
• Run reports in ETO to track clients and services.
• Keep consistent communication with families in assigned client list.
• Plan and create lesson plans to facilitate weekly group sessions in the office or assigned community sites using the designated curriculum.
• Ensure curriculum is delivered professionally and effectively to meet desired learning objectives.
• Maintain proper sign-in sheets of all clients attending group sessions and activities.
• Facilitate and/or co-facilitate assigned group sessions and recreation sessions.
• Ensure clients participate or are offered all components or services offered at the program.
• Deliver and collect required surveys for assigned clients and enter collected data.
• Provide advocacy, referrals and linkages to program participants and their families.
• Maintain positive working relationships with community partners to allow for collaborations and provide program services at various locations.
• Collaborate with school staff and community agencies for service delivery and outreach opportunities.
• Work within the community to promote program offerings; attend/organize outreach events as assigned.
• Recruit and retain participants in programming in coordination with other program staff.
• Meet monthly and annual target numbers as assigned.
• Regular and punctual attendance.
• Able to react to change productively and handle other essential tasks as assigned in order to meet needs of the program.
• Attend and participate in all required professional trainings and workshops.
• Maintain open and consistent communication with team leader and Program Director/ Program Coordinator.
• Able to react to change productively and handle other essential tasks as assigned.
• Maintain workspace clean and organized; assist with office cleaning tasks as assigned.
• On occasion provide transportation for clients to attend program events & activities.
• Work evening and weekend hours as needed.
• Must be prepared to administer emergency First Aid, CPR, AED and/or Handle with Care techniques to youth and adults regardless of the time of day or hour of the shift, the size of the youth, or the staff's level of personal fatigue.
• In the event of an emergency, immediately respond (i.e. run, jump, kneel, etc.) to the scene and provide care and/or supervision to preserve the safety and wellbeing of youth and adults.
• Must be physically able to run, jump, lunge, twist, push, pull, know and apply Company approved physical intervention techniques and otherwise manage or coerce the full weight of an adolescent.
• Must be physically and mentally able to manage any youth who is uncooperative, violent, or display any other form of harmful or threatening behavior.
• Operate a motor vehicle on public roads as required by the position.
• Perform additional responsibilities and duties as assigned, consistent with the scope and level of the position.

QualificationsEducation, Experience, and Requirements

• Education Requirements: Associate’s degree in social service or related field; or Bachelor’s degree in social service or related field.
• Experience Requirements: Four (4) years of experience working with youth and families with an Associate’s degree; or two (2) years of experience working with at-risk youth and their families with a Bachelor’s degree. Experience may include part-time, volunteer, or internship experience.
• Experience working with youth ages 6–17 required.
• Ability to clearly read, write, and communicate information to internal and external stakeholders.
• Requires computer proficiency and the ability to effectively operate standard office equipment.
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and hours outside the regular workday, based on organizational needs.
• Maintain a valid driver's license and status as a qualified driver under the Company’s Vehicle Safety Guidebook standards.
• Must maintain reliable transportation with required registration and vehicle insurance as required by funder.
• Bilingual (English/Spanish) required.

Work Environment and Physical Requirements

This position involves daily interaction at various client locations, with work schedules subject to change based on operational needs. The work environment may include noise levels ranging from mild to moderate. Essential functions of the position require extended periods of driving, exposure to varying weather conditions, and the physical ability to bend, stoop, climb, and lift up to 20 pounds, with or

Employee Agreement

I have read the position description and understand that it is intended to explain the general requirements for performing the job. It is not an exhaustive statement of duties, responsibilities, or requirements. I also understand that the position description is subject to change and does not prevent my supervisor's authority from adding or changing duties or responsibilities.

I understand that I am to be familiar with all policies of the organization and regulations that apply to my position. I attest that I will always act in a professional and ethical manner and not engage in any conflict-of-interest matter.