Program Director, Adult Day Services

South Adult Services; Anchorage (AK); On-site; USD 65,000 - 95,000; Full time

Job summary

South Adult Services is seeking a Program Administrator to lead the daily operations of our Adult Day Services program in Anchorage, Alaska. You will ensure regulatory compliance, oversee staff, manage participant services, and maintain financial processes.

The role requires strong leadership, organizational skills, and experience with Medicaid and compliance. Join a team dedicated to dignified, person-centered care and community engagement.

Qualifications

• Bachelor's degree in Social Work, Psychology, Rehabilitation, Nursing, Gerontology, Healthcare Administration, or a closely related human services field.
• Associate degree in a related human services field and two years of qualifying experience.
• Four years of full-time experience working with individuals receiving human services in positions involving program management, service delivery, fiscal management, needs assessment, or program evaluation.
• Other qualifications recognized under Alaska Adult Day Services Conditions of Participation.

Responsibilities

• Direct and oversee the daily operations of the Adult Day Services program.
• Supervise, hire, train, mentor, schedule, and evaluate program staff.
• Develop and implement organizational policies and procedures.
• Promote a culture of dignity, compassion, professionalism, and person-centered care.
• Coordinate participant admissions, intake assessments, and enrollment.
• Participate in developing and reviewing individualized service plans with participants, families, care coordinators, and healthcare professionals.
• Monitor participant progress and ensure services support established goals and outcomes.
• Coordinate transportation, meals, activities, and community resources.
• Ensure compliance with Alaska Adult Day Services Conditions of Participation, Medicaid regulations, HIPAA, OSHA, and applicable requirements.
• Monitor service quality and implement corrective action plans when needed.
• Prepare and submit required reports, including Critical Incident Reports.
• Coordinate licensing reviews, audits, inspections, and quality improvement initiatives.
• Oversee Medicaid documentation, billing processes, eligibility verification, and reimbursement tracking.
• Process payroll and maintain employee timekeeping records.
• Assist with budgeting, financial reporting, purchasing, accounts payable/receivable, and resource allocation.
• Maintain accurate participant records, personnel files, and confidential documentation using electronic records.

Skills

Leadership

Supervisory experience

Communication

Problem-solving

Confidentiality

Microsoft Office

Electronic health records

Education

Bachelor's degree in Social Work, Psychology, Rehabilitation, Nursing, Gerontology, Healthcare Administration, or related field

Associate degree in related human services field + 2 years experience

Four years of full-time experience in human services program management

Tools

Electronic health record systems

Job description

South Adult Services is seeking a Program Administrator to lead the daily operations of our Adult Day Services program in Anchorage, Alaska. You will ensure regulatory compliance, oversee staff, manage participant services, and maintain financial processes.

The role requires strong leadership, organizational skills, and experience with Medicaid and compliance. Join a team dedicated to dignified, person-centered care and community engagement.