Program Coordinator (Temporary)

Skilled Workforce; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

The Program Coordinator at Skilled Workforce in Nashville oversees day-to-day administration of training programs, ensuring NCCER standards and smooth operations. You will assist in recruiting, screening, and onboarding participants to maintain program integrity and success.

Responsibilities include managing program data, scheduling, testing logistics, and supporting instructors and staff to ensure high-quality program delivery.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data management tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with training programs or education settings preferred.
• Knowledge of NCCER processes is a plus.

Responsibilities

• Program Operations & Administration
• Manage daily program reports and records and report for Program Manager
• Maintain accurate and updated data related to program activities and participants
• Oversee the implementation of program schedules, ensuring classes and evaluations run on time
• Ensure adherence to company and NCCER policies and procedures
• Manage logistical, administrative, and operational tasks related to daily tasks
• Ensure instructors have all required materials, supplies, and supplemental resources
• Coordinate and oversee NCCER testing logistics and reporting
• Support program staff through orientation, training, and ongoing performance management
• Staff and Instructor Support
• Assist with onboarding of new participants
• Monitor and support instructional staff performance, ensuring effective program delivery
• Provide administrative support to instructors and ensure classroom readiness
• Participant Recruitment & Support
• Help with recruitment efforts for program participants, including outreach, marketing, and community engagement
• Vet prospective participants through interviews, applications, and eligibility assessments
• Maintain contact with applicants and guide them through the enrollment process
• Provide ongoing support to enrolled participants to help ensure program retention and completion
• Respond to participant inquiries and provide timely, respectful assistance

Skills

Communication

Organization

Time management

Independent work

Team collaboration

NCCER knowledge

Tools

Microsoft Office

Excel

Data management tools

Job description

Job Title: Program Coordinator
Location: Nashville, TN

Position Summary:

The Program Coordinator is responsible for the day-to-day administration, coordination, and support of training programs, ensuring smooth operations and compliance with company and NCCER standards. This role will also play a key part in the recruitment, screening, and onboarding of participants to maintain program integrity and success.

Key Responsibilities:

Program Operations & Administration

• Manage daily program reports and records and report for Program Manager

• Maintain accurate and updated data related to program activities and participants

• Oversee the implementation of program schedules, ensuring classes and evaluations run on time

• Ensure adherence to company and NCCER policies and procedures

• Manage logistical, administrative, and operational tasks related to daily tasks

• Ensure instructors have all required materials, supplies, and supplemental resources

• Coordinate and oversee NCCER testing logistics and reporting

• Support program staff through orientation, training, and ongoing performance management

Staff and Instructor Support

• Assist with onboarding of new participants

• Monitor and support instructional staff performance, ensuring effective program delivery

• Provide administrative support to instructors and ensure classroom readiness

Participant Recruitment & Support

• Help with recruitment efforts for program participants, including outreach, marketing, and community engagement

• Vet prospective participants through interviews, applications, and eligibility assessments

• Maintain contact with applicants and guide them through the enrollment process

• Provide ongoing support to enrolled participants to help ensure program retention and completion

• Respond to participant inquiries and provide timely, respectful assistance

Required Skills & Qualifications:

• Excellent verbal and written communication skills

• Strong organizational and time management abilities

• Ability to handle multiple priorities and meet deadlines

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data management tools

• Ability to work independently and collaboratively in a fast-paced environment

• Experience working with training programs or education-related settings preferred

• Knowledge of or experience with NCCER processes is a plus