Operations and Administrative Manager

AGC East Tennessee; Chattanooga (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A regional contractor association in Chattanooga, TN, is seeking an Operations & Administrative Coordinator. The role involves providing administrative support, managing member databases, assisting with event planning, and ensuring effective coordination across projects and facilities. The ideal candidate should have 2-5 years of experience in administrative or operations roles, possess strong organizational skills, and be proficient in CRM systems and Microsoft Office. This is a full-time opportunity with a focus on member engagement and operational efficiency.

Qualifications

• 2–5 years of administrative, operations, or coordination experience.
• Strong organizational and multitasking skills are essential.
• Experience with CRM systems (GrowthZone or similar preferred).

Responsibilities

• Provide day-to-day administrative support across the organization.
• Manage calendars, logistics, and internal coordination.
• Assist with planning and execution of events.

Skills

Organizational skills

Multitasking

Communication skills

CRM systems experience

Microsoft Office proficiency

Google Workspace proficiency

Tools

GrowthZone

Microsoft Office

Google Workspace

Job description

Overview

Associated General Contractors (AGC) East Tennessee is seeking a highly organized and proactive Operations & Administrative Coordinator to support daily operations, member engagement, and program execution. This role serves as the operational backbone of the organization—ensuring smooth internal processes, strong member communication, and effective coordination across events, facilities, and programs.

The ideal candidate thrives in a fast-paced environment, is detail-oriented, and takes ownership of tasks from start to finish.

Position Details

Type: Full Time

Location: Construction Career Center, Chattanooga, TN

Reports To: CEO and the Director of Workforce Development

Responsibilities

Operations & Administrative Support

Provide day-to-day administrative support across the organization

Manage calendars, logistics, and internal coordination

Support board and committee meetings (agendas, materials, follow-ups)

Manage and update the digital plan room (approximately 2 hours daily)

Ensure accuracy, timeliness, and accessibility for members

Coordinate with members and contractors regarding postings

Member Database & CRM (GrowthZone)

Maintain and update member records in GrowthZone

Ensure data accuracy and segmentation

Support reporting and targeted communications

Conduct outreach to members regarding:

• Upcoming events
• Programs and opportunities

Support efforts to increase attendance and engagement

Maintain and update membership directories

Event Support

Assist with planning and execution of events, including:

Registration management

Work closely with the Director of Marketing on event execution

Facility Management (Construction Career Center)

Coordinate day-to-day facility needs:

Scheduling

Supplies

General upkeep

Ensure the space is prepared for classes, events, and meetings

Special Projects

Provide support to leadership and directors on special initiatives

Assist with cross-functional projects as needed

Qualifications

2–5 years of administrative, operations, or coordination experience

Strong organizational and multitasking skills

Experience with CRM systems (GrowthZone or similar preferred)

Proficiency in Microsoft Office / Google Workspace

Strong communication and follow-through