Program Manager

North Chicago Community Partners NFP; Lake Bluff (IL); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Tuition Reimbursement

Vision and Dental benefits

Paid holidays

401K with company matching

Paid time off

Life insurance

Ongoing training

Job summary

North Chicago Community Partners is seeking a Program Manager to supervise a small team at a designated school site and coordinate educational programs that improve student learning outcomes. The role collaborates with cross-functional teams and stakeholders to fulfill the mission.

Responsibilities include leading program staff, onboarding and evaluating performance, ensuring regulatory compliance, and maintaining accurate documentation. Occasional evenings and weekends may be required.

Qualifications

• College courses in Education, Program Management, or related field of study.
• Proven experience in program management.
• Proven experience as an effective coach.
• Strong understanding of educational best practices, standards and operations.
• Excellent interpersonal and communication skills for effective collaboration and stakeholder engagement.
• Proficient in data analysis and reporting tools to assess program effectiveness.

Responsibilities

• Actively lead and manage team of program staff, fostering a positive and productive work environment.
• Onboard, evaluate, and monitor performance of program staff and effectiveness.
• Ensure compliance with relevant regulations and standards of team and program operations.
• Oversee daily operations and ensure that programs run efficiently and effectively.
• Collect and maintain accurate program documentation, including data and reports.
• Monitor and evaluate program performance and effectiveness to meet target metrics.
• Proactively identify and resolve and/or elevate team or program issues.
• Build and maintain relationships with stakeholders, including community members, school personnel, volunteers, partners, etc.
• Ensure safety, security, and stated expectations of participants, employees, and volunteers are always maintained.
• Work with Community School Initiatives team to support activities and initiatives, as assigned.
• Lead and participate in professional development trainings

Skills

Program management

Coaching

Interpersonal communication

Data analysis

Organization

Education

Bachelor's degree in Education, Program Management, or related field

Tools

Excel

Microsoft Office

Job description

Position

Program Manager

Hours of Employment

9:00 AM – 5:30 PM | Monday-Thursday, or 8:30 AM – 5:00 PM | Monday-Thursday; 7:30 AM – 4:00 PM Fridays (non-school days); occasional weekday evenings and weekends will be required.

Work Location

In-Person

Salary Range

$55,000 - $68,000, based on experience and qualifications

Immediate Supervisor

Program Director

Employment Type

Full-time | Exempt

Position Overview

NCCP is seeking a highly motivated and experienced manager who will complement the leadership team. They will be responsible for the supervision of a small team of employees at a designated school site. They will play a pivotal role in overseeing and coordinating educational programs that enhance the learning outcomes of students. They will collaborate with cross-functional teams and stakeholders that share our mission.

Primary Job Responsibilities

• Actively lead and manage team of program staff, fostering a positive and productive work environment
• Onboard, evaluate, and monitor performance of program staff and effectiveness
• Ensure compliance with relevant regulations and standards of team and program operations
• Oversee daily operations and ensure that programs run efficiently and effectively
• Collect and maintain accurate program documentation, including data and reports
• Monitor and evaluate program performance and effectiveness to meet target metrics
• Proactively identify and resolve and/or elevate team or program issues
• Build and maintain relationships with stakeholders, including community members, school personnel, volunteers, partners, etc.
• Ensure safety, security, and stated expectations of participants, employees, and volunteers are always maintained
• Work with Community School Initiatives team to support activities and initiatives, as assigned
• Lead and participate in professional development trainings

Required Skills and Qualifications

• College courses in Education, Program Management, or related field of study
• Proven experience in program management
• Proven experience as an effective coach
• Strong understanding of educational best practices, standards and operations
• Excellent interpersonal and communication skills for effective collaboration and stakeholder engagement
• Proficient in data analysis and reporting tools to assess program effectiveness
• Ability to adapt to changing environments and manage challenges effectively
• High level of organization and attention to detail, ability to multitask

Additional Preferred Skills and Qualifications

• Bachelor's degree in Education, Program Management, or a related field
• Bilingual Spanish/English skills
• Experience with evaluating program efficacy
• Experience as direct supervisor of 2 or more people
• Experience in Excel and Microsoft Office

Expectations of all Employees

• Must have reliable transportation and be willing to use a personal vehicle to transport program/event materials between sites as needed.
• Work in collaboration with the broader organization to facilitate school, community, and volunteer programs and events (NOTE: Must be able to remain in a stationary or mobile position, as the shift demands, and move equipment/supplies weighing up to 50 pounds.)
• Develop and nurture appropriate relationships with all stakeholders
• Maintain NCCP standards of professionalism
• Actively participate in all trainings and workshops

Employee Benefits

• Health benefits with multiple plan options (BCBSIL HMO and PPO)
• Tuition Reimbursement
• Employee Assistant Program
• Vision and Dental benefits
• Paid holidays
• Generous paid time off
• Company paid life insurance
• 401K with company matching
• Ongoing training and professional development

Equal Opportunity Employer

North Chicago Community Partners provides equal employment opportunities to all Employees and Applicants for employment and prohibits discrimination and harassment of any type. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation and training.

Contact

Send your resume and a brief email explaining your career interests to [e-mail].