Program Coordinator IV

Adult Correction; North Carolina; On-site; USD 53,000 - 92,000; Full time

Job summary

NC Department of Transportation in North Carolina is seeking a Program Coordinator IV to oversee daily Maintenance Operations, support disaster preparation and response, and administer unit assets and Motor Fleet activities. The role requires coordinating documentation, cross-functional work, and effective use of information systems.

The position involves planning training, interpreting program information, and delivering responsive customer service while maintaining business records.

Qualifications

• Bachelor's degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience.
• Experience in maintenance initiatives administration.
• Working knowledge of disaster preparation and response programs.
• Working knowledge of Motor Fleet management procedures or fixed asset management.
• Skill in organizing workflow and coordinating activities.
• Skill in communicating program information, policies, and procedures to internal and external stakeholders.
• Experience providing responsive customer service; maintaining accurate business accounts, records, and documentation.
• Experience managing, evaluating, and assessing large data sets.

Responsibilities

• Coordinate day-to-day functions of Maintenance Operations programs.
• Support disaster preparation and response activities.
• Administer unit assets and Motor Fleet activities.
• Maintain documentation and records and manage information systems (e.g., Disaster Recovery webpage, SharePoint, ArcGIS, Survey123).
• Plan and organize training and development meetings; interpret policies and procedures.
• Provide responsive customer service and supervise staff as needed.

Education

Bachelor's degree and 3 years of related experience

Tools

SAP

Microsoft Office

Job description

Agency Dept of Transportation Division State Hwy Administrator - Div of Hwys

Job Classification Title Program Coordinator IV (S) Position Number 60025080 Grade NC14

About Us

It's the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

This position coordinates the day‑to‑day functions of Maintenance Operations programs by managing key maintenance initiatives, supporting disaster preparation and response, and administering unit assets and Motor Fleet activities. It strengthens organizational resilience through accurate documentation management, cross functional coordination, and the upkeep of key information systems such as the NCDOT Disaster Recovery webpage, SharePoint site, ArcGIS, and Survey123. The role plans and organizes training and development meetings, interprets program information, policies, and procedures, and provides responsive customer service while maintaining business accounts and records. It also supports technical problem‑solving within the section, assists with contractor documentation and invoicing, and helps ensure readiness during State Emergency Response Team activations. Operates a motor vehicle as part of periodic job duties, including traveling to field Divisions, training events, emergency operations centers, and maintenance sites. Work is performed under limited supervision and may involve supervising staff. Other duties as assigned.

The program area for this position includes one or more of the following:

• experience in maintenance initiatives administration
• working knowledge of disaster preparation and response programs
• working knowledge of Motor Fleet management standard operating procedures and/or working knowledge of fixed asset management

Management prefers applicants with the following:

• Skill in organizing workflow and coordinating activities
• Working knowledge of SAP and Microsoft Office applications
• Skill in communicating program information, policies, and procedures to internal and external stakeholders
• Experience in providing responsive customer service; and maintaining accurate business accounts, records, and documentation.
• Experience managing, evaluating, and assessing large sets of data

Salary Grade and Salary Range

NC14/$52,592 - $92,036

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree from an appropriately accredited institution and three (3) years of experience in the program related to the area of assignment; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.