Program Coordinator: In-Home Supports & Team Leadership

Language Bank; Brockton (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Language Bank is seeking a Program Coordinator to lead a home-based supports team, ensuring high-quality services and positive client outcomes. The role includes supervising staff, coordinating with families and management, and providing in-home support when needed.

You will support adherence to regulatory requirements, contribute to program strategic plans, and model a compassionate, trauma-informed approach in daily work with clients and communities.

Qualifications

• Bachelor’s degree or comparable experience in community/residential setting.
• Ability to obtain licensure within 6 months (LICSW/LCSW/LSWA).
• Minimum 1 year of management/supervisory experience.
• Knowledge of DDS ISP Process, PBIS, and Charting The Life Course.
• Ability to lead, train staff, delegate tasks and recognize achievements.
• Ability to set priorities and manage conflict and crises.

Responsibilities

• Provide leadership and supervision to staff for high quality services.
• Coordinate weekly communication with families and staff.
• Assist with on-call coverage and flexible scheduling, including nights/weekends.
• Ensure documentation is complete and meets contractual guidelines.
• Support program planning and PQI efforts to measure impact.

Skills

Leadership

Staff training

Crisis management

Communication

Prioritization

Conflict management

Education

Bachelor's degree or comparable experience

Tools

PBIS

Charting The Life Course

Job description

Language Bank is seeking a Program Coordinator to lead a home-based supports team, ensuring high-quality services and positive client outcomes. The role includes supervising staff, coordinating with families and management, and providing in-home support when needed.

You will support adherence to regulatory requirements, contribute to program strategic plans, and model a compassionate, trauma-informed approach in daily work with clients and communities.