Clinical Team Leader - In Home Therapy

Child & Family Services, Inc.; Hyannis (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Language differential

Job summary

Child & Family Services, Inc. seeks an IHT Clinical Team Leader, a Master’s-level clinician balancing direct client care with administrative oversight and workflow management.

The role includes 30 hours of direct clinical work and 10 hours of admin support for the Program Director, with potential adjustments based on program needs. The position emphasizes clinical guidance, staff mentoring, and quality management across referrals, documentation, and standardized care processes.

Qualifications

• Master’s-level clinician with both direct client care and administrative oversight responsibilities.
• Ability to mentor staff and maintain quality management standards.
• Strong clinical documentation and care coordination skills.

Responsibilities

• Maintain an active client caseload (30 hours/week) delivering home- and community-based clinical services in accordance with program standards.
• Complete timely, high-quality clinical documentation, including Comprehensive Assessments, CANS, Individualized Treatment Plans, and progress notes.
• Provide case coverage during employee transitions and extended staff absences as needed.
• Assist with administrative operations and program leadership; travel as required to diverse settings and meetings.

Skills

Clinical leadership

Balance clinical & admin duties

Mentor staff

Quality management

Education

Master’s degree in clinical field

Job description

The IHT Clinical Team Leader is a Master’s-level clinician who balances direct clinical care with high-level administrative support, clinical oversight assistance, and operational workflow management. The position consists of a 30-hour direct client caseload combined with 10 hours of dedicated administrative support to assist the Program Director; this split could change based on the needs of the program. This role bridges clinical expertise and administrative execution, helping manage referrals, audit documentation, mentor staff, maintain quality management standards, and assist with program leadership.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

• $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Maintain an active client caseload (30 hours/week) delivering home- and community-based clinical services in accordance with program standards
• Complete timely, high-quality clinical documentation, including Comprehensive Assessments, CANS, Individualized Treatment Plans, and progress notes
• Provide case coverage during employee transitions and extended staff absences as needed

Administrative & Operational Support (10 Hours)

• Assist the Program Director with processing, screening, assigning, and tracking client referrals and waitlists in accordance with insurance specifications and agency guidelines
• Oversee and monitor authorization tracking, billing units, utilization management, and documentation timelines across active client charts
• Participate in internal chart auditing and quality management activities to ensure alignment with insurance, state, and agency compliance standards
• In the absence of the Program Director, assist with necessary daily administrative operations to ensure uninterrupted service delivery

Clinical Guidance & Staff Support

• Provide technical assistance and consultation to staff regarding medical necessity, psychiatric needs, and clinical documentation
• Assist in evaluating high-risk situations, providing crisis guidance (e.g., crisis line support), and assisting staff with state-mandated filings (e.g., 51As)
• Assist the Program Director with interviewing, onboarding, coaching, and training new clinical and support staff
• Support staff in developing skills related to the wraparound philosophy, core elements of the practice profile, care planning teams, and culturally responsive care
• Facilitate or participate in supervision of bachelor’s level team members, team meetings, and quality improvement meetings as requested. Including potential direct supervision of and responsibility for staff job performance

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and training courses.