Program Coordinator: External Portal & Training Lead

Texas A&M University; College Station (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

LinkedIn Learning access

Employee Tuition Assistance

Job summary

Texas A&M University’s College of Education and Human Development seeks a Program Coordinator I to support the Aggie Educators Portal, assist external partners, and manage the certification office inbox. The role requires coordinating training sessions and maintaining user guides.

The position emphasizes strong communication, data handling, and the ability to explain technical issues to nontechnical users, with occasional after-hours work and travel as needed.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in education or related fields is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Serve as a technical point of contact for external portal partners and provide user support.
• Design and deliver portal training initiatives for external partners.
• Monitor and respond to certification office emails and student inquiries.

Skills

Customer support

Phone & email support

Data management

Training delivery

Communication

Education

Bachelor’s degree or equivalent

Tools

Zoom

Google Meet

WebEx

Aggie Educators Portal (AEP)

Job description

Texas A&M University’s College of Education and Human Development seeks a Program Coordinator I to support the Aggie Educators Portal, assist external partners, and manage the certification office inbox. The role requires coordinating training sessions and maintaining user guides.

The position emphasizes strong communication, data handling, and the ability to explain technical issues to nontechnical users, with occasional after-hours work and travel as needed.