Purpose of Position
Coordinates and administers assigned programs, projects, and operational activities in support of Extension and Extended Campus initiatives. Serves as the primary point of contact for program participants, clients, instructors, vendors, and other stakeholders. Coordinates logistics, communications, records management, reporting, and resource utilization to ensure successful program delivery and compliance with university, departmental, and regulatory requirements. Supports ongoing program improvement through data collection, analysis, and customer service.
Essential Functions
- Coordinates day-to-day operations for assigned programs, projects, courses, events, or initiatives.
- Assists with planning, scheduling, implementation, and monitoring of conference activities to ensure programs meet established budgets, goals, objectives, and timelines.
- Serves as a primary point of contact for participants, clients, instructors, vendors, partners, advisory boards, and other stakeholders.
- Responds to inquiries, both written and verbal, provides information and support, and facilitates communication to ensure effective service delivery and positive stakeholder relationships.
- Maintains program records, files, databases, reports, and supporting documentation.
- Monitors data accuracy and completeness and assists in ensuring compliance with university policies, program requirements, and applicable regulations.
- Coordinates program resources, materials, equipment, inventory, facilities, registrations, and other operational needs.
- Assists with budget preparation and tracking, purchasing, and resource allocation to support program objectives.
- Assists with the selection of key suppliers, negotiates and coordinates the execution of contracts in compliance with university guidelines, and serves as a valued advisor to clients in analyzing and recommending the most productive, cost-effective venues and formats for events and conferences.
- Collects, compiles, and analyzes program data and feedback.
- Assists with the preparation of reports and recommends process improvements to enhance operational efficiency, customer experience, and program effectiveness.
- Provides regular updates to Division management regarding the overall status of events and the corresponding fiscal viability of the program.
- Performs other duties as assigned.
Required Qualifications
- Bachelor’s degree in a related field OR four (4) years of an equivalent combination of relevant education and experience.
Preferred Qualifications
- Experience coordinating programs, projects, events, training, outreach, or educational initiatives.
- Experience working with budgets, reporting, databases, or customer relationship management (CRM) systems.
- Experience in higher education, continuing education, workforce development, or related industries.
Knowledge, Skills & Abilities
- Knowledge of administrative support, program operations, and customer service practices.
- Strong communication, organizational, and time-management skills.
- Proficiency in Microsoft Office and the ability to learn program-specific systems.
- Ability to coordinate multiple tasks, maintain accurate records, and provide responsive customer service.
- Ability to exercise sound judgment in resolving routine issues and work effectively both independently and collaboratively.
- Ability to lift and move objects (boxes, containers, etc. up to 15 pounds).
- Ability to stand, bend, and perform repetitive movements as needed.
Work Schedule
- Monday through Friday; 8:00am through 5:00pm.
- Hybrid eligible.
- Must work in office three (3) days a week.
- Occasional overnight travel and non-standard work hours to execute multi-day events.
Benefits Information
Position is benefit eligible: Yes
We are proud to offer a comprehensive benefits package to our employees at the University.
https://www.uta.edu/hr/employee-benefits