Purpose of Position
This position is responsible for a variety of programmatic and administrative duties. The position represents both student group and institutional interests and serves as a liaison, educator, and support resource to the community of registered student organizations at the University. Takes a lead role in coordinating departmental services and programming.
Essential Functions
- Provides personal customer service and support to office patrons (students, faculty, staff, and the community) at the front desk, over the phone, via email, or through web media.
- Provides office services, including directions and information, processing of forms, space reservations, event registrations, sign/posting stamping, display case reservations, and printing requests.
- Meets with individuals and student organizations to explain and clarify policies.
- Contacts organizations and communicates pertinent information regarding their requirements and responsibilities to the institution.
- Helps with the application and implementation of pertinent institutional and departmental policies related to student organization operations and activities.
- Reviews campus event registrations and other documentation for organization activities.
- Reviews campus postings and supports the Sign Implementation Policy.
- Works with professional staff to manage outdoor space and amplified sound use.
- Provides support to the Assistant Director, UTA Police Department, and Dean of Students regarding the support and enforcement of free speech, expression, and assembly policies related to Texas Senate Bill 18. This includes responding to spontaneous free speech events hosted by members of the University and the general public, addressing conflicts related to the time, place, and manner of scheduled and spontaneous events, coordinating the response of campus departments, and documenting policy violations.
- Supports the Assistant Director in educational efforts for the campus community regarding free speech, expression, and assembly policies.
- Informs and guides students interested in forming new organizations. Facilitates individual and group information sessions and training for organizational leaders.
- Guides students on organizational management and leadership issues, including event planning, financial management and budgeting, group dynamics, conflict resolution, and other challenges.
- Provides support and advisement to faculty and staff advisors to increase their awareness of policies and best practices.
- Coordinates event programming, setup, and operations; delivers departmental workshops for student organizations; and gives presentations at interest sessions during orientation and throughout the year.
- Works with the Assistant Director to manage the recognition and awards process for student organizations.
- Recruits off-campus vendors to participate in Activity Fair Days and maintains relationships with vendors throughout the year. Occasionally moves equipment and operates department-owned golf carts and a 10-passenger van.
- Works closely with the Assistant Director to manage the department assessment cycle, including developing learning outcomes, creating measurement tools, and evaluating results to inform future departmental policies and processes.
- Maintains office equipment and manages inventory and office supplies.
- Manages departmental records retention and inventory.
- Performs other duties as assigned.
Required Qualifications
- Bachelor’s degree and two (2) years of relevant experience advising student organizations or supporting student programs, including experience coordinating events, interpreting and communicating policies, and providing guidance to students and student organizations; or six (6) years of an equivalent combination of education and experience.
- Must possess a valid driver’s license and have an acceptable three-year (36-month) Motor Vehicle Record (MVR). The selected candidate must complete Defensive Driving Awareness Training (DDAT), which is valid for three (3) years upon completion.
Preferred Qualifications
- Three (3) to four (4) years of experience working directly with college students, including supporting student organizations and interpreting and applying policies and procedures in a higher education setting.
Knowledge, Skills & Abilities
- Knowledge and understanding of student services and event programming.
- Excellent verbal and written communication skills.
- Strong organizational and planning skills.
- Ability to remain poised and professional when managing stressful situations and resolving conflicts.
- Familiarity with a university environment and an understanding of the role of staff in student development.
- Time management skills necessary to meet established deadlines.
- Ability to interpret and apply University policies and procedures.
- Customer service skills with the ability to communicate in a professional, approachable, and assertive manner.
- Strong interpersonal skills in daily interactions with faculty, staff, and students, as well as frequent interactions with members of the general public.
- Basic budgeting skills and the ability to use spreadsheets, databases, word processing software, and presentation applications.
- Ability to navigate internet resources and social media platforms effectively.
Work Schedule
- Monday through Friday; 8:00am through 5:00pm
- Some after hours work as needed.
Benefits Information
Position is benefit eligible:
Yes
We are proud to offer a comprehensive benefits package to our employees at the University.
https://www.uta.edu/hr/employee-benefits