Program Coordinator - Communications, First Year Experience

Ohio State University; United States; On-site; USD 30,000 - 39,000; Full time

Job summary

Ohio State University is seeking a Program Coordinator - Communications for the First Year Experience (FYE) within Undergraduate Education. The role supports core FYE initiatives by managing newsletters, social media, websites, and coordinating communications with students, families, and campus partners.

This position also maintains records and inquiry workflows to ensure timely, accurate information across academic cycles.

Qualifications

• Bachelor's degree or equivalent experience.
• 2 years of relevant experience required.
• 2-4 years of relevant experience preferred.

Responsibilities

• Administers communication systems, processes, and operations to support First Year Experience initiatives.
• Coordinates communications across FYE News, social media, websites, and the Focusing on the First Year conference.
• Serves as primary communication resource for students, families, campus partners, and university stakeholders.
• Maintains communication records, websites, publications, social media accounts, inquiry management processes, and other recurring communication functions that support accurate, timely, and consistent communication across academic cycles.
• Responds to inquiries and completes special projects and other duties as assigned.

Education

Bachelor's degree or equivalent experience

Job description

Job Title

Program Coordinator - Communications, First Year Experience Department: Undergraduate Education | Academic Success Programs

Responsibilities

The Program Coordinator - Communications, First Year Experience (FYE) in Undergraduate Education administers communication systems, processes, and operational functions that support the implementation of core First Year Experience initiatives, including FYE News, social media, websites, and the Focusing on the First Year conference. Serves as a primary communication resource for students, families, campus partners, and university stakeholders by coordinating communications, responding to inquiries, maintaining digital channels, and facilitating dissemination of program information. Maintains communication records, websites, publications, social media accounts, inquiry management processes, and other recurring communication functions that support accurate, timely, and consistent communication across academic cycles. Applies professional knowledge and judgment to administer established communication processes, review communication materials, identify communication updates, troubleshoot communication- and technology-related concerns, and resolve routine participant and information-related issues. Supports the implementation of First Year Experience programs through administration of communication channels, publication processes, website maintenance, social media operations, inquiry management, and communication coordination activities. Utilizes university systems and technology platforms to maintain communication resources, manage inquiries, support communication processes, and ensure continuity across recurring First Year Experience initiatives. Responds to inquiries from students, families, and campus partners and completes special projects and other duties as assigned.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The pay range for this job profile is $21.59 - $28.00 per hour. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.

Minimum Required Qualifications

• Bachelor's degree or equivalent experience.
• 2 years of relevant experience required.
• 2-4 years of relevant experience preferred.

Career Roadmap

• FUNCTION: Academic Administration
• SUB-FUNCTION: Academic Success and Enrichment
• CAREER BAND: Individual Contributor - Specialized
• CAREER LEVEL: S2
• Location: Student Academic Services (0160)
• Position Type: Regular
• Scheduled Hours: 40
• Shift: First Shift

The university is an equal opportunity employer, including veterans and disability.

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.