Program Coordinator: Administrative & Data Support

Massachusetts General Hospital; Boston (MA); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking an administrative support professional to coordinate program activities and provide essential administrative support. The role focuses on ensuring operational efficiency, cross-department communication, and data reporting to measure program impact.

The position involves scheduling, prior authorizations, and patient/provider communications via multiple channels. A strong emphasis on accuracy, organization, and teamwork is required to support hospital programs and

Qualifications

• High school diploma required; an associate's degree in a related field preferred.
• Administrative or program support experience preferred (0–1 year).
• Strong organizational and communication skills.

Responsibilities

• Assist in day-to-day administrative tasks related to program management.
• Coordinate scheduling of appointments, screenings, and consultations with providers.
• Review registrations for accuracy and authorization.
• Support prior authorizations and insurance communications.
• Communicate with patients and providers via Epic Inbasket/Patient Gateway, Outlook, phone, and fax.
• Maintain and organize program documentation, including project plans and reports.
• Assist with planning and execution of hospital program events and community activities.
• Enter and manage program-related data, ensuring accuracy.
• Provide information to participants and stakeholders and address inquiries.
• Support program financial operations and collaborate with staff.

Skills

Prioritization

Time management

Attention to detail

Problem solving

Communication

Independence

Team collaboration

Education

High School Diploma

Associate's Degree

Job description

Mass General Brigham is seeking an administrative support professional to coordinate program activities and provide essential administrative support. The role focuses on ensuring operational efficiency, cross-department communication, and data reporting to measure program impact.

The position involves scheduling, prior authorizations, and patient/provider communications via multiple channels. A strong emphasis on accuracy, organization, and teamwork is required to support hospital programs and