Healthcare Admin Support Specialist (Patient Services)

Mass General Brigham; Boston (MA); On-site; USD 50,833,000 - 69,519,000; Full time

Job summary

Mass General Brigham is seeking an administrative support professional for roles such as patient service coordinator, practice assistant, medical secretary and staff assistant. Most roles are full-time 40 hours per week, with flexible, reliable candidates who provide excellent customer service.

The position involves scheduling, patient check-in/check-out support, ordering supplies, taking meeting minutes, and coordinating communications.

Qualifications

• Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
• Basic Proficiency in MS Office.
• Epic experience a plus.
• Ability to use phone system.
• Managing one’s own time and the time of others.
• Strong verbal & written communication skills.
• Strong customer service skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.

Responsibilities

• Coordinate and schedule meetings.
• Support patient check-in and check-out.
• Order supplies and equipment.
• Prepare meeting minutes and correspondence.
• Answer and transfer phone calls.
• Prepare spreadsheets and presentations.
• Manage schedules and payroll.

Skills

Office procedures

MS Office

Phone system

Time management

Communication

Customer service

Interpersonal skills

Office equipment

Education

High School Diploma or Equivalent

Tools

Epic

Job description

Mass General Brigham is seeking an administrative support professional for roles such as patient service coordinator, practice assistant, medical secretary and staff assistant. Most roles are full-time 40 hours per week, with flexible, reliable candidates who provide excellent customer service.

The position involves scheduling, patient check-in/check-out support, ordering supplies, taking meeting minutes, and coordinating communications.