Program Coordinator

HopeSource; Washington (District of Columbia); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Full health coverage

Dependent coverage 60%

Job summary

HopeSource is seeking a Program Coordinator to join the Energy/Weatherization team in Ellensburg, WA. The role involves direct client engagement through home visits, energy education, program intake, outreach, and weatherization support.

You will work independently and with a team to promote safer, warmer, and more energy-efficient homes across Kittitas County. The ideal candidate is compassionate, organized, and curious, with strong communication skills and the ability to manage multiple tasks

Qualifications

• Commitment to HopeSource's mission and objectives.
• Ability to communicate with staff, clients, and community with professionalism.
• Diversity, equity, and inclusion awareness and practice.
• Ability to work independently and in a team setting.
• Excellent interpersonal communication and conflict resolution skills.
• Proficient written communication for varied education levels.
• Ability to maintain client confidentiality.
• Willingness to learn new processes and technology.
• Experience with home assessments or energy-related programs is a plus.

Responsibilities

• Conduct in-home conservation education visits and assess energy-saving measures.
• Assist with home energy audits/inspections.
• Create and maintain client files and reports; input data for multiple programs.
• Plan outreach activities to enroll clients in HopeSource programs.
• Conduct client intakes and process payments.
• Develop and distribute conservation education materials to clients.
• Evaluate program success via surveys and feedback.
• Support weatherization staff with daily tasks as needed.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Bilingual English/Spanish

Independent worker

Job description

Job Description

Job Description

Job Title

Energy Conservation Coordination

Team

Energy/WX

Reports To

Jeremy Storrs

Hours

30-39 hours per week

Compensation

Starting pay $23/hr

Benefits

100% of insurance premiums covered for you for medical, dental, life, and vision, and 60% of medical premiums covered for your dependents to ensure you and your family have quality care

FLSA Status

Non-Exempt

Position Type

Grade 2 Full Time

Work Location

Ellensburg, WA

Do you want to help people save money, stay safe, and make their homes more energy efficient?

Do you want to help people save money, stay safe, and make their homes more energy efficient?

We're hiring a Program Coordinator to join our Energy/Weatherization team at HopeSource!This full-time position helps Kittitas County families create warmer, safer, and more energy-efficient homes. You'll work directly with clients through home visits, energy conservation education, program intake, outreach activities, and weatherization support.We're looking for someone who is compassionate, organized, curious, and comfortable working both independently and as part of a team. You'll enjoy this role if you like solving problems, connecting with people, learning new things, and making a practical difference in your community.At HopeSource, we believe energy conservation is about more than saving energy. It's about helping people build stability and have a safe, warm place to call home.If you're looking for a position where your work has a direct impact on the people you serve, we'd love to have you join our team.Because Hope Changes Everything!

Responsibilities

• Conduct in-home conservation education visits: implement low/no cost energy saving measures, assess home, identify measures to help clients conserve energy and save money
• Assist with home energy audits/inspections
• Create/maintain/verify files, compile reports, and perform data analysis and data input responsibilities for multiple programs
• Plan and conduct outreach activities to identify and encourage clients to participate in HopeSource programs and promote energy conservation in the community
• Conduct intakes to qualify clients
• Process fiscal payments
• Develop and distribute conservation education materials to clients and the public
• Evaluate program success through surveys and other feedback
• Use knowledge of programs, organization, and its members to assist weatherization staff with daily tasks
• Other duties as assigned

Minimum Requirements

• Philosophical commitment to the mission and objectives of HopeSource
• Ability to communicate and work effectively with staff, low-income clients, and community members while maintaining professional/appropriate boundaries
• Understanding of diversity, equity and inclusion principles, with ability to work well with individuals from diverse cultural and socio-economic backgrounds
• Ability to work independently and in team settings
• Exceptional interpersonal communication and conflict resolution skills
• Ability to communicate with clients in writing, conveying information that is error-free and understandable to all education levels
• Ability to maintain client confidentiality
• Ability to perform all required job duties while meeting daily, weekly, and monthly deadlines
• Ability to take initiative and ask questions when more direction is needed
• Ability to meet deadlines and follow through on assigned tasks
• Must demonstrate and maintain punctuality and consistent attendance
• Ability to learn new processes, procedures, and technology
• Ability to complete evaluations of client's home, including entering attics and crawlspaces. Proper safety equipment and training will be provided.
• Office computer experience required, including working knowledge of word processing, databases, spreadsheets, and publishing, preferably in MS Windows format
• Bilingual English/Spanish preferred
• Valid driver's license