Program Coordinator

Lifehouse Inc.; San Rafael (CA); Hybrid; USD 41,000 - 58,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with matching

Paid time off

Life and disability insurance

Employee assistance program

Job summary

Lifehouse is seeking an organized, people-focused Program Coordinator to support our Director of Programs and Operations, Marin SLS team, and Quality Assurance. This full-time, in-person role covers intake, documentation, and office operations.

You will maintain ISP records, program databases, and tracking systems, coordinate QA activities and audits, and organize meetings and program materials to ensure timely, accurate records. California travel may be required.

Qualifications

• Two+ years of experience in program coordination or administrative support
• Bachelor's degree preferred; nonprofit or human services experience a plus
• Valid California driver's license, reliable vehicle, and ability to travel locally
• Proficiency with Microsoft Office and Adobe

Responsibilities

• Support intake process, including gathering information, conducting interviews, and preparing assessments
• Provide administrative and program support to leadership and Marin SLS team
• Maintain ISP records, program databases, tracking systems, and documentation
• Coordinate and track required program documentation, ensuring records are complete and timely
• Support Quality Assurance activities, training records, and audit preparation
• Coordinate meetings, communications, events, and program materials

Skills

Organizational skills

Communication skills

Problem-solving

Attention to detail

Multitasking

Independent work

People-focused

Education

Bachelor's degree preferred

Tools

Microsoft Office

Adobe

Job description

Lifehouse is looking for an organized, people-focused Program Coordinator to support our Director of Programs and Operations, Marin Supported Living Services (SLS) team, and Quality Assurance team. This is a varied role that combines program coordination, intake, documentation, quality assurance, and office support.

What you will do:

• Support the intake process, including gathering information, conducting interviews with individuals and families, and preparing assessments
• Provide administrative and program support to the Director of Programs and Operations and Marin Supported Living Services team
• Maintain Individual Service Plan (ISP) records, program databases, tracking systems, and other required documentation
• Coordinate and track required program documentation and follow up with staff to ensure records are complete and timely
• Support Quality Assurance activities, training records, and audit preparation
• Coordinate meetings, communications, events, and program materials

What you will bring:

• Strong organizational, communication, and problem-solving skills
• Excellent attention to detail and follow-through
• Ability to manage multiple priorities and work independently
• Professional, collaborative, and people-focused approach
• Proficiency with Microsoft Office and Adobe
• At least two years of experience in program coordination, administrative support, human services, social services, or a related field
• Experience with interviews, assessments, or reports is a plus
• Bachelor's degree preferred; nonprofit or human services experience a plus
• Valid California driver's license, reliable vehicle, and ability to travel locally

Why you would want to join us:

• Competitive Pay: Up to $36.00 per hour
• Make a difference supporting people with developmental disabilities
• Enjoy variety with a role that touches programs, intake, Quality Assurance, and office operations
• Be part of a supportive team in a collaborative, mission-driven organization
• Build your skills across program coordination and nonprofit operations
• Compensation and Benefits
• Full-time, in-person role
• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with matching
• Paid time off
• Life and disability insurance
• Employee assistance program

Lifehouse is an Equal Opportunity Employer.