Assistant Manager - Supported Living Services

Lifehouse Agency; Petaluma (CA); On-site; USD 63,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Lifehouse Agency is seeking an Assistant Manager to support individuals with I/DD and supervise Direct Support Professionals. You will help build systems, schedule staff, and assist with activities from clubs to community outings, while ensuring high quality care.

The role emphasizes leadership, collaboration, and hands-on oversight in a residential setting, with pay starting at $74,160 per year and a robust benefits package.

Qualifications

• At least one year of experience working with people with I/DD, preferably in a residential setting.
• Strong communication skills and ability to collaborate in a diverse team.
• Ability to organize staffing, training, and daily operations.
• Ability to lift more than 50 pounds.

Responsibilities

• Organize and supervise the direct provision of services to individuals served by Lifehouse.
• Hire qualified staff, schedule staff hours and arrange for substitute staffing as needed.
• Assist clients with appointments and cover shifts when there is no staff available.
• Provide staff training and notify supervisors of issues and concerns.
• Facilitate a monthly staff meeting at main office.
• Approve timesheets, purchase orders and mileage sheets.
• Attend client’s Annual Review and ensure client needs are met in medical, financial, shopping, transport and meal planning.

Skills

People management

Staff scheduling

Communication skills

Problem solving

Office basics

Job description

Why work for us? Simple – We love what we do!

Ready to make a difference in the lives of people with intellectual and developmental disabilities (I/DD)?

At Lifehouse we focus on helping each person we support have the opportunity to lead a full life in their community. Our Assistant Managers help to build the systems and processes needed to guide our Direct Support Professionals as they assist with day to day tasks, joining clubs, going out to eat, hiking, enjoying movies, going on vacations and more.

What you will be doing

Supporting Employees:

• Organize and supervise the direct provision of services to individuals served by Lifehouse.
• Hire qualified staff, schedule staff hours and arrange for substitute staffing as needed.
• Assist clients with appointments and cover shifts when there is no staff available.
• Provide staff training and notify supervisors of issues and concerns.
• Facilitate a monthly staff meeting at main office.
• Approve timesheets, purchase orders and mileage sheets.

Supporting Clients:

• Work with clients on developing Individual Support Plans and ensure they are implemented and followed by staff.
• Serve as the liaison with families and outside service providers.
• Review Client Information Sheets as needed and distribute accordingly.
• Maintain client Medical-Dental Records.
• Attend client’s Annual Review.
• Ensure that client needs are met Medical, financial, shopping, transport and meal planning.
• Conduct weekly site visits.
• Complete billing at the end of each month.
• Maintain cell phone coverage and handle emergencies.

Why you should apply

• You will make a difference and have fun while you work.
• You will be part of a great team working towards integration and changing the perception of people with I/DD in the community.
• Competitive pay, starting at $74,160.00 if annualized.
• Outstanding benefits, including medial, employer-funded HRA, dental, vision, Life, LTD, EAP, FSA, retirement with employer match, pet insurance, vacation, sick, and holiday pay.

What you will bring

• Experienced – at least one year of experience with people with I/DD, preferably in a residential setting.
• Strong management skills with the ability to work collaboratively in a diverse organization, maintaining a positive work environment and leading change through teamwork.
• Uses creative problem solving and decision-making skills to guide appropriate solutions.
• Good general office skills – familiar with technology (computers/smartphones) and aptitude to learn new programs.
• Strong written and verbal communication.
• Attention to detail.
• Able to lift more than 50 pounds.

Pay: Approximately $74,160.00 per year
Work Location: Petaluma, CA

License/Certification:

• Driver's License plus 2 years driving experience (Required)
• Vehicle with valid registration and valid insurance (Required)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program

Lifehouse is an equal opportunity employer committed to a diverse and inclusive workforce.