Program Coordinator

Socket.dev; Philadelphia (Philadelphia County); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Voluntary Dental

Voluntary Vision

UNUM Supplemental Insurance

403(b) Retirement Savings Plan

Employee Assistance Program

Pet Insurance

Flexible Schedule

Weekly Pay

Direct Deposit

Job summary

Socket.dev seeks a Program Coordinator to support the Philadelphia Program on a part-time, hourly basis. You will assist the Program Director with operations, intake, referrals, documentation, and compliance to ensure high-quality service delivery.

The role involves coordinating with youth, families, schools, and community partners, maintaining case files, generating reports, and helping to monitor progress toward individual goals.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Criminal Justice, Education, or related field.
• Master's degree in a related field is preferred.
• Minimum one year of experience supporting program operations, supervising staff, managing budgets, or coordinating services.
• Experience working with youth and families in community-based, school-based, or home-based settings.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office 365 applications (Word, Excel, Outlook, Teams); experience with EHR/case management systems is a plus.
• Reliable transportation, valid driver's license, and current auto insurance required.
• Bilingual English/Spanish skills a plus.

Responsibilities

• Support the Program Director in the day-to-day operation of the Philadelphia program.
• Assist with program compliance, service delivery standards, participant intake, referrals, and case management activities.
• Maintain collaborative relationships with local law enforcement, schools, community organizations, and referral sources.
• Communicate regularly with youth, parents/caregivers, school personnel, and other stakeholders to support service goals.
• Serve as a liaison between youth, families, and community resources to facilitate engagement and access to services.
• Monitor and document participants' behavioral, emotional, and social progress.
• Maintain accurate and timely case files, progress notes, and case documentation in accordance with agency and contract requirements.
• Prepare and submit monthly, quarterly, and other required program reports.
• Attend and actively participate in internal team meetings, case reviews, trainings, and external stakeholder meetings.
• Support program initiatives and other administrative or service-related duties as assigned.

Skills

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Education

Bachelor's degree in Human Services/Social Work/etc.

Master's degree preferred

Tools

Microsoft Office 365

EHR/Case management systems

Job description

Status: Part-Time Hourly

FLSA classification:Non-Exempt

Hourly Rate: $28.00

Summary of the Position: Program Coordinator provides operational and case management support for the Philadelphia Program and Program Director to ensure effective, compliant, and high-quality service delivery. This role requires a strong understanding of program operations, contract compliance, participant intake and referral processes, documentation requirements, and community-based case management services.

The Program Coordinator serves as a key point of contact for youth, families, schools, and community stakeholders while helping to coordinate services and monitor participant progress toward individualized goals.

• Support the Program Director in the day-to-day operation of the Philadelphia program.

• Assist with program compliance, service delivery standards, participant intake, referrals, and case management activities.

• Maintain collaborative relationships with local law enforcement agencies, schools, community organizations, and referral sources.

• Communicate regularly with youth, parents/caregivers, school personnel, and other stakeholders to support service goals.

• Serve as a liaison between youth, families, and community resources to facilitate engagement and access to services.

• Monitor and document participants' behavioral, emotional, and social progress.

• Maintain accurate and timely case files, progress notes, and case documentation in accordance with agency and contract requirements.

• Prepare and submit monthly, quarterly, and other required program reports.

• Attend and actively participate in internal team meetings, case reviews, trainings, and external stakeholder meetings

• Support program initiatives and other administrative or service-related duties as assigned.

Qualifications/Requirements:

• Bachelor's degree in Human Services, Social Work, Psychology, Criminal Justice, Education, or a related field; equivalent experience may be considered
• Master's degree in a related field is preferred.
• Minimum one year of experience supporting program operations, supervising staff, managing budgets, or coordinating services
• Experience working with youth and families in community-based, school-based, or home-based settings
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office 365 applications, including Word, Excel, Outlook, and Teams; Experience with electronic health record (EHR) or case management systems is a plus.
• Reliable transportation, valid driver's license, and current auto insurance required
• Bilingual English/Spanish skills a plus

Benefits Available

• Voluntary Dental
• Voluntary Vision
• UNUM Supplemental Insurance
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Pet Insurance
• Flexible Schedule
• Weekly Pay
• Direct Deposit

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.