Bilingual (English/Spanish) Energy Services Program Specialist

CLEAResult; Oregon (WI); Hybrid; USD 48,800 - 66,300; Full time

Job summary

CLEAResult in Oregon is seeking a Bilingual Energy Services Program Specialist to manage energy upgrade projects, coordinate teams, and support customers in English and Spanish.

You will handle data entry, reporting, and communications with participants, contractors, and internal teams, while identifying program improvements and ensuring eligibility and smooth participation.

Qualifications

• 2–5 years of experience with non-profit organizations, residential contracting, community organizing, environmental advocacy, energy efficiency and/or construction project management.
• Strong writing and reporting skills.
• Fluency in both English and Spanish.

Responsibilities

• Manage energy-efficiency upgrade projects across phases with contractors.
• Assist English- and Spanish-speaking customers via email and calls.
• Document conversations, recommend products or services, and advise on program participation.
• Support follow-up communications with participants.
• Identify roadblocks with the program team and help remove them for project completion.
• Support customer qualification, conduct complex data entry and incentive processing activities.
• Manage program data; prepare, analyze and review reports and spreadsheets for accuracy.
• Maintain ongoing communications with participating customers to assess needs and receive feedback.
• Propose programmatic enhancements to improve internal capacity for energy-efficiency services.
• Prepare and review required program participation documentation while coordinating with internal and external departments.
• Present at community events to raise awareness and educate customers about energy-saving best practices.

Skills

Bilingual English/Spanish

Communication skills

Writing and reporting skills

Tools

Microsoft Office

Job description

Bilingual Energy Services Program Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future. We hire people‑first, value trust and transparency, and treat each employee with respect, giving them an equal chance to thrive. In this role you will manage low‑to‑no‑cost energy upgrades for customers in Oregon, coordinate project teams and support customers in English and Spanish.

Responsibilities

• Manage a large number of energy‑efficiency upgrade projects at various phases, supporting customers and coordinating with contractors.
• Provide assistance to English and Spanish‑speaking customers and/or contractors via e‑mail, inbound and outbound calls related to program participation.
• Document conversations, recommend products or services, and advise on program participation details.
• Support follow‑up communications and next steps with current program participants.
• Identify roadblocks with the program team and work to remove them for project completion.
• Support customer qualification, conduct complex data entry and incentive processing activities.
• Manage program data; prepare, analyze and review reports and spreadsheets for accuracy, completeness, errors and eligibility.
• Maintain ongoing communications with participating customers to assess needs and receive feedback.
• Implement and propose programmatic enhancements to improve internal capacity for energy‑efficiency services.
• Prepare and review required program participation documentation while coordinating with internal and external departments.
• Participate and present at community events to raise awareness and educate customers about energy‑saving best practices.

Qualifications

• 2‑5 years of experience with non‑profit organizations, residential contracting, community organizing, environmental advocacy, energy efficiency and/or construction project management.
• Strong Microsoft Office skills and strong writing and reporting skills.
• Strong communication and interpersonal skills.
• Ability to work under stress, interruptions, and tight deadlines.
• Fluency in both English and Spanish.
• Must reside in Oregon or Southwest Washington and have reliable transportation for up to 10% travel.
• Must meet any applicable DOT qualification requirements.
• Must be authorized to work in the U.S. without employer sponsorship.

Benefits

• Medical, Dental and Vision Insurance.
• Company‑paid health‑care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave.
• Paid volunteer time.
• Employee Recognition Program – convert recognition points into gift cards.
• Employee Assistance Program.
• Access to on‑demand training courses.

Compensation

$48,800.00 – $66,300.00 USD per year. Salary is based on internal equity, market data, applicant’s skills and prior experience, and other factors. CLEAResult does not provide immigration sponsorship.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all applicants and employees. Employment decisions are based on job‑related reasons regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status or other protected class.