Program Coordinator

Jobtailor; Maryville (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Jobtailor in Maryville, MO seeks a Hub Coordinator to engage providers and community partners, convene members, and implement a tailored Hub strategy. The role covers local program delivery, budgets, and multi-stakeholder coordination across hospitals, EMS, schools, and public health entities.

The ideal candidate has strong communication and data skills, experience in care coordination workflows, and the ability to travel to multiple facilities.

Qualifications

• Associate's Degree in Community Health or related field required; additional public health training is a plus.
• Experience building and sustaining partnerships across healthcare providers and community partners is required.
• Familiarity with care coordination workflows and closed-loop referral systems is preferred.
• Ability to travel between system facilities and off-site locations as needed.

Responsibilities

• Serve as the primary spokesperson and sustain engagement with providers and community partners.
• Convene Hub members to assess local needs, set priorities, and develop a tailored Hub strategy.
• Manage localized program implementation, budgets, and coordination of delivery partners.
• Monitor Hub progress and performance and escalate as needed.
• Oversee navigator utilization, workflows, referrals, outreach, and documentation.
• Facilitate Leadership Board governance, including agendas and action-item follow-up.
• Coordinate onboarding and alignment across hospitals, public health, EMS, schools, and community orgs.
• Develop and implement referral pathways, escalation protocols, and operational workflows.
• Track and report operational data using dashboards and approved reporting tools.
• Identify barriers and coordinate improvement activities.
• Maintain a visible local presence through stakeholder meetings and community events.
• Support implementation readiness, partner onboarding, and launch preparation.
• Perform other duties as assigned.

Skills

Community Health Coordination

Healthcare Operations Management

Partnership Building

Data Reporting Tools

Care Coordination Workflows

Operational Workflows

Performance Data Tracking

Community Resource Navigation

Closed-Loop Referral Systems

Education

Associate's Degree in Community Health

Public Health

Social Services

Behavioral Health

Human Services

Tools

Dashboards

Electronic Referral Systems

CIE Systems

Reporting Tools

Job description

• Serve as the primary Hub spokesperson and sustain engagement with providers and community partners


• Convene Hub members to assess local needs, set priorities, and develop a tailored Hub strategy


• Manage localized program implementation, budgets, delivery-partner coordination, and rollout of statewide initiatives at the Hub level


• Monitor Hub progress and performance and escal…


• Oversee RHTP Navigator utilization, workflows, closed-loop referrals, outreach, documentation, and alignment with Hub priorities


• Facilitate Leadership Board governance, including agendas, meetings, decision documentation, and action-item follow-up


• Coordinate onboarding, participation expectations, and operational alignment across hospitals, FQHCs/RHCs, behavioral health providers, EMS, pharmacies, public health agencies, schools, and community organizations


• Develop and implement referral pathways, communication processes, escalation protocols, and operational workflows


• Track and report operational, implementation, referral, and performance data using dashboards, CIE systems, and approved reporting tools


• Identify operational barriers, workflow inefficiencies, and service gaps and coordinate improvement activities


• Maintain a visible local presence through stakeholder meetings, community events, and outreach


• Support implementation readiness, partner onboarding, workflow testing, operational coordination, and launch preparation


• Perform other duties as assigned

Requirements

• Associate's Degree in Community Health, Public Health, Social Services, Behavioral Health, Human Services, or a related field — Required


• 1–3 years of experience in healthcare operations, community health care coordination, public health, quality improvement, or related field, in lieu of an Associate's Degree


• Previous experience in community health work, care coordination, case management, patient navigation, Medicaid care management, behavioral health support, public health outreach, social services, or related settings — Required


• Experience building and sustaining partnerships across healthcare providers, EMS, public health agencies, behavioral health organizations, community-based organizations, schools, and social service providers — Required


• Familiarity with care coordination workflows, social determinants of health, community resource navigation, and/or closed-loop referral systems — Required


• Valid driver's license required upon hire


• Ability to travel between various system facilities and off-site locations as needed — Required


• Ability to coordinate multi-stakeholder initiatives involving healthcare providers, public agencies, and community organizations


• Comfort using digital platforms, dashboards, electronic referral systems, and other technology tools


• Strong analytical and organizational skills, including experience using data and reporting tools


• Strong verbal and written communication, facilitation, relationship-building, professionalism, diplomacy, and public speaking skills

Core Competencies

Demonstrates expertise in community health coordination, partnership building, and operational management within healthcare settings. Proficient in utilizing data reporting tools and facilitating multi-stakeholder initiatives to enhance service delivery and community engagement.

Highest-signal resume keywords

• Community Health Coordination


• Healthcare Operations Management


• Partnership Building


• Data Reporting Tools


• Care Coordination Workflows

ATS Optimization Keywords

Hard Skills

• Healthcare Operations


• Care Coordination


• Case Management


• Patient Navigation


• Quality Improvement


• Referral Pathways Development


• Operational Workflows


• Performance Data Tracking
  
• Community Resource Navigation


• Closed-Loop Referral Systems

Soft Skills

• Analytical Skills


• Organizational Skills


• Verbal Communication


• Written Communication


• Relationship-Building

Certifications & Qualifications

• Associate's Degree in Community Health


• Public Health


• Social Services


• Behavioral Health


• Human Services

Industry Keywords

• Community Health


• Public Health


• Behavioral Health


• Social Services


• Healthcare Providers


• Public Agencies


• Community Organizations


• FQHCs


• RHCs


• EMS

Tools & Technologies

• Dashboards


• Electronic Referral Systems


• CIE Systems


• Reporting Tools