Program Coordinator

Community Access Inc; Lawton (OK); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Aflac supplemental insurance options

Paid training

Advancement opportunities

Job summary

Community Access, Inc. in Lawton, OK is seeking a Residential Program Coordinator to supervise residential services for individuals with I/DD and support direct-care staff.

The role involves health and safety oversight, on-call responsibilities, and coordination with nurses, guardians, and case managers. The position requires hands-on supervisory leadership, a valid driver’s license, and the ability to manage emergencies and ensure compliance with IPs and services.

Qualifications

• Experience supervising residential staff and coordinating care
• Ability to respond to emergencies and unexpected situations
• Strong documentation and reporting skills
• Comfort with after-hours on-call requirements
• Healthcare or nursing-related background preferred

Responsibilities

• Oversee residential services for individuals with I/DD
• Directly supervise, train, and support House Managers and Direct Support Professionals
• Ensure IPs, behavioral supports, nursing instructions, and services are implemented
• Monitor health, safety, and well-being of individuals served
• Conduct routine and unannounced home visits and document findings
• Coordinate with nursing, guardians, case managers, and interdisciplinary team
• Assist with medical appointments and healthcare-related needs
• Respond to emergencies and staffing issues; provide direct coverage when needed
• Complete required reports and administrative tasks

Skills

Supervisory experience

Organizational skills

Communication skills

Documentation skills

On-call readiness

Healthcare exposure

Education

Bachelor’s degree

4 years supervisory experience in IDD field

Job description

Job Description

Job Description

Residential Program Coordinator

Community Access, Inc. – Lawton, Oklahoma

Starting Pay: $19.00–$21.00 per hour

Medical or healthcare experience strongly preferred

Community Access, Inc. is a growing Oklahoma provider of services for individuals with intellectual and developmental disabilities (I/DD). We are seeking a dependable, organized, and motivated Residential Program Coordinator to join our Lawton team.

This is a hands-on supervisory position, not strictly an office job. The Program Coordinator oversees residential services, supervises and supports direct-care staff, helps ensure the health and safety of the individuals we serve, and responds when problems arise.

This position includes significant on-call responsibility. Applicants must understand and be comfortable with the on-call expectations before accepting the position.

Pay & Benefits

• Starting pay of $19.00–$21.00 per hour
• Health insurance
• Life insurance
• Aflac supplemental insurance options
• Paid training
• Opportunity for advancement with a growing Oklahoma I/DD provider

What You'll Do

As a Residential Program Coordinator, you will:

• Oversee residential services for individuals with intellectual and developmental disabilities
• Directly supervise, train, and support House Managers and Direct Support Professionals
• Ensure Individual Plans (IPs), behavioral supports, nursing instructions, and other required services are properly implemented
• Monitor the health, safety, and well-being of the individuals served
• Conduct routine and unannounced visits to residential homes
• Review required documentation and ensure services are properly documented
• Coordinate with nursing staff, management, guardians, case managers, and other members of the individual's interdisciplinary team
• Assist with medical appointments and healthcare-related needs as appropriate
• Help identify and respond to changes in an individual's health or condition
• Assist with employee performance, training, scheduling, and staffing issues
• Respond to residential, staffing, and client emergencies
• Step in and provide direct support when necessary
• Complete required reports and administrative responsibilities

On-Call Responsibility

On-call availability is an essential part of this position.

Residential services operate 24 hours a day, 7 days a week, and situations do not always occur during normal business hours.

Program Coordinators must be available to respond to after-hours calls involving staffing problems, call‑ins, emergencies, and the needs of the individuals they supervise.

The Program Coordinator is expected to assist in resolving coverage issues and may be required to provide direct coverage when appropriate coverage cannot otherwise be arranged.

Applicants should carefully consider this responsibility before applying.

Medical Background Preferred

Because our Program Coordinators oversee services for individuals who may have significant healthcare needs, we are particularly interested in candidates with previous medical, nursing, medication administration, healthcare, residential care, or other related experience.

You do not have to be a nurse to apply. However, candidates should be comfortable working around medical needs, communicating with healthcare professionals, following medical instructions, and recognizing when concerns need to be reported or escalated.

Minimum Requirements

Applicants must:

• Possess a valid driver's license
• Maintain current automobile insurance
• Be able to successfully complete required background checks
• Have reliable transportation
• Be able and willing to fulfill the position's on‑call responsibilities
• Be dependable and able to respond appropriately to emergencies and unexpected situations
• Have strong organizational, communication, and documentation skills
• Be comfortable supervising and directing employees
• Be able to work independently and make sound decisions
• Be willing to complete all required training
• Must have bachelor degree OR 4 years supervisory experience in the IDD service field OR combination thereof

Previous experience working with individuals with intellectual and developmental disabilities is preferred.

This Position May Be a Good Fit If You...

Have experience in healthcare, residential services, direct care, medication administration, nursing support, behavioral health, or I/DD services and are ready to move into a leadership position.

We are looking for someone who can lead employees, solve problems, understand medical concerns, communicate effectively, and be available when the people and homes they supervise need them.

If you are looking for a position where you can make a meaningful difference while taking on greater responsibility and leadership, we would like to hear from you.

_ Community Access, Inc. is an Equal Opportunity Employer._