Program Supervisor

Community Options, Inc.; Dickinson (ND); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health, Vision, and Dental insurance

Paid leave time

Paid Holidays

401k

Life insurance

Rewarding work impacting lives of the?

Some benefits may vary depending on [m

Job summary

Community Options is seeking a dedicated Program Supervisor to lead our Residential Services team in Dickinson, ND. You will supervise, train, and schedule Direct Support Professionals to ensure high-quality care for individuals with developmental disabilities and the elderly.

You will oversee daily operations, manage budgets, and collaborate with leadership to improve service quality, while maintaining compliance with program requirements and safety standards.

Qualifications

• High school diploma or GED required.
• Experience with Developmental Disabilities (DD) programs required.
• Supervisory experience preferred.
• Access to a working mobile phone (iPhone/ Android).
• CPR and First Aid certified, or ability to obtain during training.
• Valid driver's license, reliable transportation and vehicle insurance where required.
• Criminal background check, drug screening and DHS pre-employment approval required.
• Complete required training/certification within the specified time frame.

Responsibilities

• Oversee daily operations in residential settings.
• Supervise, train, and schedule Direct Support Professionals.
• Ensure health, wellness, and personal care needs are met.
• Maintain staff schedules and provide coverage as needed.
• Monitor site standards and staff performance.
• Manage budgets and financial records.
• Complete reports accurately and on time.
• Collaborate with leadership to enhance service quality.

Skills

Human services knowledge

Leadership / team-building

Written and oral communication

Planning (1–2 year horizon)

Problem solving

Customer service orientation

Education

High school diploma or GED

Tools

Microsoft Office

Therap Reporting

Job description

Looking for a Meaningful Career? Join Community Options!

Community Options is seeking a dedicated Program Supervisor to lead our Residential Services team. In this dynamic role, youll supervise, train, and schedule Direct Support Professionals, ensuring the highest quality of care for individuals with developmental disabilities and the elderly.

What Youll Do:

• Oversee daily operations in residential settings
• Support individuals with tasks of daily living such as cooking, cleaning, shopping, and transportation
• Ensure health, wellness, and personal care needs are met
• Maintain staff schedules and provide coverage as needed
• Monitor site standards and staff performance
• Manage budgets and financial records
• Complete reports accurately and on time
• Collaborate with leadership to enhance service quality

Why Join Us?

If youre passionate about making a difference, we offer a fast-paced, rewarding environment where your impact truly matters.

Why Community Options?

• Health, Vision, and Dental insurance
• Paid leave time
• Paid Holidays
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!
• Some benefits may vary depending on position and employment status

The salary for this position is $20.40-$25.50 an hour depending on experience (DOE).

Qualifications

Minimum Qualifications:

• High school diploma or GED
• Experience with Developmental Disabilities (DD) programs required
• Supervisory experience preferred
• Access to a working mobile phone (iPhone/ Android)
• CPR and First Aid certified, or ability to obtain successfully during new hire training period.
• A valid drivers license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties.
• Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval.
• Required to successfully complete required training and/or certification within specified time frame; time requirements will vary based on assigned training or certification programs.

Essential Skills and Experience:

• Understanding of human services and developmental disabilities.
• Proficiency with computers including experience with Microsoft Office and Therap Reporting
• Ability to communicate effectively in writing and orally.
• Demonstrated ability to lead people as demonstrated through team-building skills.
• Ability to plan over a 1–2 year time span.
• Ability to analyze problems; develop solutions at a functional and strategic level.
• Strong customer service orientation.
• Commitment to company mission and values.

Other Skills and Experience:

• Ability to work independently and as part of a team.
• Effective time management skills and ability to prioritize duties.
• Always maintain professional manner with customers and staff.
• Knowledge of community resources.
• Always maintain a professional manner with customers and in the community when representing the company.
• Make ethical and professional decisions.

Reporting to this position: Direct Support Professional

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical Demands : While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques.
• Work Environment : Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers and/ or agency needs.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

Community Options exists to help people live individually and be active in their community.

Equal Employment Opportunity

Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.