IRA Program Coordinator

Person Centered Care Services; New York (NY); On-site; USD 48,016 - 68,016; Full time

Benefits offered by this job

Health Coverage

Telehealth Services

403B Retirement Plan

PTO & Holidays

Employee Perks

Education & Development

Wellness Support

Referral Program

Job summary

Person-Centered Care Services is a not-for-profit provider serving individuals with disabilities. The IRA Coordinator of Residential Supports works with the Residential Manager to ensure compliance with OPWDD standards and to deliver high-quality, person-centered care.

Responsibilities include advocacy, supervision of DSPs, safety, documentation, and daily billing. The role emphasizes teamwork, professional development, transportation coordination, and community engagement to support members’

Qualifications

• Age 18+ and ability to work in a residential program.
• Experience with people with developmental and intellectual disabilities.
• Certifications: SCIP, AMAP, CPR required.
• Valid driver’s license and reliable vehicle may be required.

Responsibilities

• Advocacy for individuals, promoting independence and inclusion.
• Supervision and leadership to Direct Support Professionals.
• Ensure safety, timely documentation, and incident reporting.
• Complete daily billing and manage transportation logistics.
• Coordinate activities and community engagement aligned with goals.
• Collaborate with teams to ensure program compliance.

Skills

Communication and Collaboration

Decision‑making and Problem-Solving

Adaptability and Flexibility

Organizational Effectiveness

Quality of Service

Education

Associates Degree

Job description

Job Details

Job Location: Admin Office Granite - Staten Island, NY 10303

Position Type: Full Time

Education Level: Associates Degree

Preferred Salary Range: $48,016.00 - $68,016.00

HourlyTravel Percentage: Admin - Personal Car (frequent)

Job Shift: 40 hours

Job Category: 202 - Residence/Site Worker

Why Join Our Team

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. We are more than just a workplace - we are a community built on our core values:

Support

Our responsibility as human beings are to support ourselves and one another.

Equity

To participate in community is to have active citizenship. To be a participating citizen, one must have opportunities that are equitable, which accommodate the differences all human beings have.

Acceptance

One of the most vital components of having a quality of life is love. It is okay to tell someone you love them; more importantly, it is okay to show them. To accept another for who they are and what makes them human can be a most validating experience; it is self-empowering.

Benefits of Joining Our Team

• Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
• Telehealth Services: Employer-paid access for all employees, regardless of hours.
• Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
• 403B Retirement Plan: Secure your financial future.
• PTO & Holidays: Generous time off, including your birthday!
• Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
• Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
• Education & Development: Tuition reimbursement and career advancement programs.
• Wellness Support: Access to the Employee Assistance Program.
• Referral Program: Earn rewards by promoting our inclusive workplace.

Position Overview

The IRA Coordinator of Residential Supports will work collaboratively with Residential Manager of Residential Supports to ensure that members enrolled in these programs comply with OPWDD standards, member and family satisfaction, and billing standards. They must deliver services to our members in a manner consistent with professional standards, the regulations indicated in the Case Manager vendor manual, and the policies of PCCS.

Key Responsibilities

• Advocacy & Commitment: Advocate for the rights, preferences, and needs of individuals across the program, promoting independence, self-determination, and inclusion in accordance with the code of ethics. Lead by example in demonstrating compassion, respect, and commitment, fostering an environment of choice, growth, and person-centered care. Ensure high-quality support and access to resources and opportunities, while guiding the team to adhere to ethical standards and best practices throughout the program.
• Supervision and Leadership: Provide supervision and leadership to Direct Support Professionals (DSPs) by offering guidance, support, and hands‑on training to ensure high-quality care and best practices. Mentor DSPs by leading by example, fostering a positive atmosphere, and maintaining high morale. Set clear expectations, encourage professional growth, and empower DSPs to engage actively with individuals while promoting a culture of respect, open communication, and continuous improvement.
• Safety and Well‑being: Ensure the safety and well‑being of individuals by responding promptly to concerns, incidents, or emergencies, and proactively maintaining a secure environment.
• Documentation and Reporting: Complete and submit all documentation, including incident reports and behavior logs, accurately before the end of each shift. Report incidents to the clinical and medical team, and keep management informed of individuals' progress, needs, and concerns through clear communication.
• Training and Development: Attend all required staff meetings, training, and in-service sessions, while providing regular reviews and ongoing training to DSPs to ensure quality care and professional development.
• Resource Management: Oversee the purchase and maintenance of household items and supplies, ensuring the residence is well‑stocked and meets the needs of individuals supported. Manage van logs and receipts, ensuring timely submission and review.
• Community and Financial Support: Assist individuals with making purchases and managing finances to support their personal goals, while planning and scheduling activities, meals, and events that reflect their preferences, needs, and aspirations, fostering independence and meaningful engagement.
• Regulatory Compliance: Ensure all required fire drills are completed and documented in accordance with regulations. Maintain compliance with physical plant requirements and occupancy rights. Report and document incidents in accordance with OPWDD guidelines, promptly notifying the supervisor and relevant parties of any concerns.
• Medical and Appointments Support: Assist individuals with medical appointments, ensuring all medical encounters are documented, and follow-up appointments are scheduled appropriately.
• Operational Responsibilities: Oversee day‑to‑day operations by completing daily billing, submitting receipts for community purchases, and managing timekeeping and employee health records. Plan and organize meaningful and successful activities, appointments, and outings, ensuring they align with individual goals. Delegate tasks as needed, and ensure transportation is arranged for appointments, activities, and outings, using the vehicle or public transportation.
• Team Collaboration: Participate in agency and team meetings, working with natural support and advocates to promote clear communication, collaboration, and alignment with program goals. Perform additional duties assigned to ensure the smooth operation of the residential program.
• Engagement: Provides direct, billable services tailored to each individual’s goals, addressing coverage or higher-level support needs, while modeling person‑centered practices in collaboration with staff.
• In‑Person Participation: In‑person participation may be required as part of this role, including attendance at meetings, training, events, and program‑related activities, as needed to support program operations and organizational needs.
• All other assignments are deemed necessary by supervisor.

Job Skills

• Communication and Collaboration: Builds and maintains relationships with team members and stakeholders. Tailors communication to suit diverse audiences and ensures transparency in information sharing.
• Decision‑making and Problem‑Solving: Addresses operational challenges by applying critical thinking and prioritizing solutions that meet deadlines and organizational objectives.
• Adaptability and Flexibility: Adjusts workflows and strategies to respond to changing organizational needs. Ensures team members adapt effectively.
• Organizational Effectiveness: Identifies and implements improvements to administrative and operational workflows.
• Quality of Service: Supervises service delivery, identifying and addressing gaps to uphold a consistent standard of care for individuals supported.

Qualifications

• Age Requirement: Minimum age of 18.
• Experience: Experience working with people with developmental and intellectual disabilities required.
• Educational Qualification: Highschool or GED required.
• Certifications: SCIP, AMAP, and CPR certification required.
• On Call: N/A.
• Driving Requirement: Must maintain a valid driver's license, reliable personal vehicle, and required insurance. Use of a personal vehicle, including transporting individuals supported for events or coverage needs, may be required.
• Physical Demands: Duties may include prolonged sitting, standing, walking, and computer use. Staff may also be required to provide direct support to people supported as needed. Reasonable accommodation will be provided to enable employees to perform essential job functions.