Residential Program Coordinator

DSI Services; Kokomo (IN); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Job summary

Developmental Services, Inc. (DSI) in Indiana is seeking a Residential Program Coordinator to help ensure individuals receive the right care, services, and support to live full lives. You will work with Team Managers, staff, families, and providers to keep services running smoothly, and serve in the on-call rotation.

This full-time non-profit role focuses on person-centered care, collaboration, and compliance, with opportunities for growth within the organization.

Qualifications

• Experience working with individuals with IDD/DD and coordinating person-centered care.
• Ability to supervise multiple services, schedules, and staff.
• Bachelor’s degree in human services preferred or equivalent experience; valid driver’s license and reliable transportation.

Responsibilities

• Coordinate and monitor services, care plans, and documentation for individuals in our care.
• Supervise and support Team Managers to ensure quality, person-centered services.
• Communicate with families, providers, and staff to keep care consistent and compliant.
• Serve in the on-call rotation, responding to questions, incidents, or urgent needs.

Skills

IDD/DD experience

Team supervision

Calm under pressure

Education

Bachelor's degree in human services

Job description

Residential Program Coordinator

Who We Are:

Developmental Services, Inc. (DSI) is a community-centered nonprofit dedicated to supporting individuals with disabilities and creating opportunities for full, meaningful community inclusion. Professionals can build nationally recognized skills, earn credentials, and gain hands‑on experience that opens doors across healthcare and social services. At DSI, we invest in our people first — creating opportunities to grow within our organization while providing the training, mentorship, and support needed to succeed. Here, you’re not just building a job - you’re building a future with purpose.

Coordinate Care. Support Teams. Be the Go‑To When It Matters Most.

As a Residential Program Coordinator, you help make sure individuals receive the right care, services, and support to live full lives. You work closely with Team Managers, staff, families, and providers to keep services running smoothly. This role also serves as an on‑call support position, helping respond to needs as they arise outside of regular business hours.

Why You’ll Love Working Here:

• Flexibility & Work-Life:Flexible scheduling with full‑time and part‑time opportunities, Non‑profit organization with value‑driven culture
• Health & Insurance:Health insurance (high‑deductible plans & PPO), Dental, Vision, Accident, Critical Illness, Employer‑sponsored Life Insurance, HSA/FSA/FSA Dependents
• Financial & Retirement: Progressive pay structure*, Mileage Reimbursement*, Cellphone Stipend*, 403(b) Retirement Plan with employer matching, Group discounts on Pet Insurance
• Loan Forgiveness:Public Service Loan Forgiveness (PSLF) Program – eligible employees may qualify to have remaining federal student loans forgiven.
• Wellness & Support:DSI Wellness Program, Employee Assistance Program, Telehealth & Nurse Advocacy Line.
• Professional Growth:Paid trainings, transferrable certifications, ongoing educational opportunities, internal growth opportunities, team environment.
• Referral & Recognition:Employee Referral Program, Retention Bonus

*Some benefits may apply depending on position

What You’ll Do:

• Coordinate and monitor services, care plans, and documentation for individuals in our care
• Supervise and support Team Managers to ensure quality, person‑centered services
• Communicate with families, providers, and staff to keep care consistent and compliant
• Serve in the on‑call rotation, responding to questions, incidents, or urgent needs

What We’re Looking For:

• Experience working with individuals with intellectual or developmental disabilities (IDD/DD), with an understanding of the value of coordinated, person‑centered care
• Confidence supervising others while managing multiple services, schedules, and priorities
• A calm, organized, and dependable approach, especially during urgent or after‑hours situations
• A bachelor’s degree in a human services field preferred (but not required), or equivalent experience, plus a valid driver’s license and reliable transportation

Ready to Get Started?

If you’re looking for a leadership role where you help teams succeed and step in when support is needed most, the Residential Program Coordinator role at DSI may be a great fit.